Cannot use keyboard/mouse

Compaq / 6300us
T January 24, 2009 at 19:29:35
Specs: Windows XP, PIIII2.0/256
Computer Boots to login (password/administrator) screen-
Keyboard and Mouse are receiving power-

a.) Keyboard and mouse do not respond to enable a password to be typed.
b.) Cannot start in safe mode due to keyboard not responding
c.) cannot access BIOS due to keyboard not responding to command

Have attempted with no resolution -
a.)ensuring the PS2 cables were in their correct ports
b.)unplugging and plugging back in PS2 cables
c.) attempting to use a USB keyboard and mouse

Could I access BIOS without a keyboard?

Any suggestions?

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January 25, 2009 at 00:03:34
If you are certain the PS2 keyboard is working ( Have tried it in a different system) then the only suggestion I have would be to use the CMOS reset jumper on the motherboard. If keyboard still will not work even to boot into bios, the motherboard has failed. I believe in most systems if a keyboard is not detected they will not complete bootup. Since you say it is getting power and will boot up to User ID/Pwd login then the keyboard is at least being detected.

Goin' Fishin' (Some day)

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