Cannot Install Windows on laptop, always restarting/freeze

May 9, 2013 at 05:52:50
Specs: Windows XP
My friend gave me his laptop (Acer Aspire 2920Z) for reinstall, I've tried to install Windows XP, but it's always restarting/freeze during installation at 33 minutes (Installing Devices).

I've even tried to installing Windows 7, and always restarting at 'Windows is loading files'. But when I try running Mini Windows XP using Hiren's boot CD & Ubuntu live CD it's never restarting/freeze.

I've checked the RAM & hard drive, even replacing the RAM & hard drive doesn't help.

I've stripped the wifi, bluetooth & USB module but still won't fix it.

Now I'm thinking about replacing the motherboard. Any idea?

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May 9, 2013 at 09:58:43
I'm guessing there was a problem that prompted your friend to ask you to reinstall Windows. Obviously a reinstall won't fix a hardware problem. Did you delete all exisiting partitions, create at least 2 new partitions (one for Windows, one for data storage), & format using NTFS? Is it a SATA HDD? To get XP to install to a SATA drive, you'll either have to enter the BIOS & change the SATA setting to IDE mode or you'll have to create a new XP disc with the SATA drivers slipstreamed into it. Win7 supports SATA so it should install without any BIOS changes. You didn't state how much RAM but the specs state it only supports up to 2GB. I suggest you install Win7 32-bit, not 64-bit.

Did you check the cooling vents to make sure they aren't dust clooged & causing the CPU to overheat?

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May 9, 2013 at 15:35:50
I've tried using my own hard drive from the ext. hdd, just to make sure the hdd isn't causing the problem, deleted all the partitions, and recreate the partition & perform full format, reinstall XP and it still restart/freeze at 33 minutes.

I've clean the heat sink & reapply the thermal paste.

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May 9, 2013 at 19:19:37
Have you used Memtest to test the RAM? Have you let Memtest run through multiple passes of all tests to be sure that errors do not occur after it warms up?
Have you tried resetting BIOS defaults and then going back in to set time, CPU, HD, SATA, graphics, boot, etc. to see if it was a random setting error?
If all else fails, before replacing MB, try a BIOS update to the latest version. This is not generally recommended without a real possibility of it fixing the issue since a bad BIOS update can waste a good motherboard, but if it is destined for the scrap heap, it is worth a try.

You have to be a little bit crazy to keep you from going insane.

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