can only access internet in safe mode

November 8, 2011 at 06:59:28
Specs: Windows XP
acer netbook only working in safemode
I have windows xp, and on my usual desktop page can not open anything, can only access through safe mode with networking, but this is no good, i cant use i tunes,or delete any old files that need reinstalling eg itunes, which means i cant set up my new i phone, help!!!
Oh and i have to turn my netbook on off then on again or it wont come on properly, i dont have a cd drive so cant reinstall windows xp easily

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#1
November 8, 2011 at 07:53:18
It sounds like you have malware.
I replied to two topics yesterday that reported similar problems to yours.

Try installing and running Malwarebytes.

See response 2:
http://www.computing.net/answers/wi...


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#2
November 8, 2011 at 08:10:51
"i have to turn my netbook on off then on again or it wont come on properly"

You need to provide a lot more detail about that.


"i dont have a cd drive so cant reinstall windows xp easily"

You usually DO NOT need an XP CD when the netbook originally had XP installed on it to re-load the original contents of C.
In most if not all cases, you cannot install XP from an XP CD in a USB optical drive in any case.

More info...

See response 1 and 4 in this.
http://www.computing.net/answers/wi...

The same or similar applies to your netbook.
NOTE that Acer often also has a set of Recovery disks you can buy from their web site....
Go here:
http://support.acer.com/us/en/defau...

Scroll down a bit.

Accessory Store - click on eRecovery CDs

....or if they no longer have that available, try looking here:
http://www.myrecoverycds.com/index....
.


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