|"WHAT THE HELL AM I TODO"|
The 1st thing you can do is turn off the Caps lock.
Your password has NOT been changed. You had two options when resetting the password:
1. Use my location information and secret answer to verify my identity
2. Send password reset instructions to me in e-mail
For whatever reason, you selected option # 2. Go back & reset your password again, only this time, use option # 1.