BSOD after RAM Upgrade

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January 1, 2009 at 09:32:40
Specs: Windows XP SP 3, AMD Athlon XP 3200+ 2.21
Thanks in advance for any help with this.

This office computer was very stable with 2 sticks of 256 megs of RAM (PC3200), running dual mode (total of 512 MB). We upgraded by adding a 1GB stick from Crucial (purchased through Fry's Electronics) also PC3200. The DIMMs fill all three slots, with the 1gb stick in slot #1 and the other two in slots 2 and 3 respectively, for a total of 1.5 gb.

The computer boots and operates perfectly, then after about 8 hours of use, whether it is idle at the login prompt, logged in and idle, or the computer is in use, we get the BSOD.

The most common stop code has been 0x00000024. Today we saw 0x0000000A.

The mobo is an ASUS A7N8X.

Thanks again!

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January 1, 2009 at 09:52:53
Take out the two 256 sticks, and use the computer with just the 1 GB stick, and see if that makes a difference. I'm thinking it might be a conflict between the 1 GB stick and either of the 256 MB sticks, whether if it's because of the size difference, or they might be different brands.

If you try it, let us know if using it with just the 1 GB stick gets rid of the BSOD.

Hope this helps,


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January 1, 2009 at 10:45:41
Look at the SPD for all the RAM in a utility called SIW.exe.

If the specs on the 1GB stick are better (faster) then either try manually setting the RAM in the BIOS to the specs of the slower RAM. Or try running the 1GB in slot #3. Your motherboard is capable of running RAM in dual channel mode with 2 equal sticks.

Dual channel will work with slots 1&3 or 2&3. I don't think the RAM can run in dual channel with a third stick in the mix.

However, to avoid that entirely running the odd stick in #3 should preclude any chance of dual channel working.

Don't worry about losing the dual channel on that computer because it is of no benefit anyway. Not on that rig.

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January 1, 2009 at 14:23:11
There should have been more to the error message than just the stop code. I googled "Stop: 0x00000024" & the message is usually NTFS_FILE_SYSTEM.

"Stop: 0x0000000A" is usually accompanied by IRQL_NOT_LESS_OR_EQUAL, which can be either a RAM or driver issue.

You should run memtest86 to see if the new RAM is defective (it DOES happen). And if this is a desktop system & you're using Hibernate or Standby modes, disable them...they are features meant for laptops/notebook use, not desktops.

Another possibility is that the new RAM requires a higher voltage than the old. If that's the case, the BIOS is most likely running at the lower voltage setting. If you have your RAM settings in the BIOS set to AUTO, manaully configuring them *may* help.

And as OtheHill said, dual channel mode is of no benefit on an socket A system.

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January 1, 2009 at 15:33:28
I agree with jam. I recently bought a RAM upgrade, and after about half an hour of using it with my old stick, I got a blue screen. I checked and my old RAM was rated to run at 2.5v, and my new RAM 2.6v. I took the old stick out and all has been well. I didn't bother fooling with the voltages in the BIOS.

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January 2, 2009 at 09:01:09
Thank you all for your replies. They are greatly appreciated.

I took OtheHill's advice and just moved the 1GB stick to the #3 slot, and nearly 24 hours later, I have yet to see a blue screen. I'll write back if anything changes.

Thank you!

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