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brother mfc-j265w unable to print 4f

June 10, 2013 at 12:42:55
Specs: Linux i686)

I've got a Brother MFC-J265W all-in-one that displays the message above in its LCD readout. It is connected via USB to a Compaq Presario AMD Athlon running Windows 7. It printed just fine until last Friday (6-7-13) when this error first appeared. The only major change that occurred prior to that was that I replaced a cyan ink cartridge. I've checked the cartridge and it seems to be sitting right. The odd thing is that the printer has not acknowledge the new cartridge and shows its ink level as nearly out, as it did the old cartridge. I can't print from the computer or from the printer. Any help is appreciated.

whitshade
"If it was so, it might be; and if it were so, it would be; but as it isn't, it ain't. That's logic." Lewis Carroll


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#1
June 10, 2013 at 13:39:55

Is this a brand new ink cartridge from Brother or is it a third party or refilled cartridge?

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#2
June 10, 2013 at 14:44:40

Thanks for the reply, THX 1138. That is an excellent question and I wish I'd thought to have asked it before I posted. They are third-party. Additionally, I've had them for a while. The Use by field on the bottom of the box is blank, but it's been over a year anyway. I probably got a deal on them on Amazon. Should have known better. I'm going to order some cartridges from Brother. It's worth a shot. If that solves the problem, I'll post here. Thanks again for the assist.

whitshade
"If it was so, it might be; and if it were so, it would be; but as it isn't, it ain't. That's logic." Lewis Carroll


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#3
June 11, 2013 at 07:53:06

Your welcome.
I think you'll find the genuine Brother cartridge will solve your problem. I bought refilled ones once and had nothing but problems with them.

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#4
June 22, 2013 at 05:27:20

I replaced the nearly empty black and blue cartridges and the printer still doesn't work. I'm still using two "generic" cartridges, which could be the problem. I have this week off and will give this issue my full attention. Thanks for the help though, THX 1138. When (if?) I get this resolved, I'll post here.

whitshade
"If it was so, it might be; and if it were so, it would be; but as it isn't, it ain't. That's logic." Lewis Carroll


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#5
July 11, 2013 at 13:08:09

According to the manual (Basic User's guide p. 65, http://download.brother.com/welcome... ), "Cannot Print Replace Ink" is different from "Unable to Print XX" (where XX is 4F here). This is seemingly a mechanical problem. (some foreign object hindering the device from working)

UPDATE: There's a nice article about the error code 4f here: http://fix-your-printer.blogspot.de...
Also see the table of error codes at http://pcmediks.blogspot.de/2010/11... (it sais 4f indicates a print head problem, so a low-quality ink could be the cause (but the replacement probably not the immediate fix)) Can't find service manual at http://www.fixyourownprinter.com/re... for more info


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#6
July 11, 2013 at 18:17:07

Thanks for the help,THX-1138. Unfortunately, the printer is still non-functioning. I came to the conclusion that yuwash (thanks, yuwash) provides above -broken print head. I've had the inkjet for 3 years and experience has taught me that that is the expected life expectancy of inkjet printers that receive a regular amount of use. My solution: replace the inkjet (a/k/a all-in-one), which is what I did. My research indicated that a broken print head was too difficult to replace (a common cause of this problem) and that printer replacement was the only solution, if the printer was no longer under Brother's warrentee. My thanks to you both for your assistance. The good news is that the new printer has proven itself to be an improvemnt in many ways (Brother MFC-J425W (note: cartridges for the two printers are NOT compatible)).

whitshade
"If it was so, it might be; and if it were so, it would be; but as it isn't, it ain't. That's logic." Lewis Carroll


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