I have a 2 month old pc which worked fine for the first few days. On the 4th morning, I booted it up and the pc displayed a splash screen (as normal) with options to select boot device, bios info etc... and it got no further. The pc would not respond to any key presses and stayed stuck on this screen. I found that I could only get the pc to boot if I removed all USB devices and connected a PS2 keyboard. Soon as I get to the xp logon screen, I can attatch all USB's - mouse, keyboard, gamepad, modem etc... no problem and the pc is fine. Strangely, this problem does not happen every time I boot the pc. Somedays it will boot fine all day, somedays it'll boot fine one minute, the next it's stuck again, and other times it just won't boot unless all USB devices are removed and PS2 keyboard attatched. I did a system restore to the day of having the pc and this made no difference. Nor did a bios update. Does anyone have any other ideas?

Hi sounds like a dodgy keyboard, & check your bios , is there a boot option for usb device listed ? make sure the pc is booting from c: 1st. if that doesnt help im sure novatech will, their warranty is good for 12 months.

Hi. Thanks, Novatech have already offered to collect the pc and sort it out but that leaves me pc-less so is a last option. I am absolutely positive that I have tried booting the pc with a PS2 keyboard and USB gamepad attatched to test the keyboard issue and had a similar boot failure.

just noticed your other comments will check the boot options when I get back from work thanks

I would try check the bios and disable "USB Boot", something like that.