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BIOS not detecting new CD-Rom Drive

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Name: Skrillex
Date: July 22, 2009 at 23:48:49 Pacific
OS: Windows XP
CPU/Ram: 1.6GhZ/2GB
Product: Dell Inspiron 2200 notebook
Subcategory: BIOS
Comment:

The problem is this:
I have two laptops, an Inspiron B120 and an
Inspiron 2200.
The B120 fell off the couch and hit the floor,
now it won't charge anymore.
Conveniently around the same time, the CD-
Rom drive in the 2200 (the laptop I'm on
currently) started randomly ejecting CDs and
stopped reading them.

So I figured I'd just hotswap them, which at
first turned out fine.
They fit perfectly in each other's bays, but
when I booted it up I got this error "The Device
in the system modular bay cannot be
identified. It may not be completely inserted or
may have some other problem. Please read
and complete the following steps.

1. Press the device completely and firmly into
the bay.
2. Press the ESC-key -- wait for the system to
power down.
3. Press the power button to retry detecting
the device"

After a few days of Googling, I was instructed
to do a few things including, Flashing the
BIOS, deleting a certain registry key about
lower and upper filters, updating and installing
the appropriate drivers....I did all of those to no
avail.

In BIOS, it doesn't even recognize the CD-Rom
drive, but after I turn on the computer the lights
on the drive blink....it ejects fine and
everything... I just have no idea how to make
my computer recognize it!

I'm about at my wit's end, I hope someone can
help.



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Response Number 1
Name: jefro
Date: July 23, 2009 at 06:02:23 Pacific
Reply:

The Dell site has the best info. I doubt it but it could be some jumper either user or internal to change. Dunno why.

Other idea is new one is really too new or dma issue. Might see about enable dma in bios.

The driver, reg key and I suspect bios flash was useless and never would have worked. ONLY flash bios if you see issues that exactly say the issue such as allow cd versions.

"Best Practices", Event viewer, host file, perfmon, antivirus, anti-spyware, Live CD's, backups, are in my top 10


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Response Number 2
Name: DAVEINCAPS
Date: July 23, 2009 at 11:09:11 Pacific
Reply:

'Hotswap' as in doing it when the laptop(s) were powered up? If so that may be the reason it's not working now.


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Response Number 3
Name: Skrillex
Date: July 23, 2009 at 12:44:23 Pacific
Reply:

No no, not while they were powered on lol, it seems I misused
a term. :p They were both powered off, batteries removed,
cords unplugged, etc.


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Response Number 4
Name: DAVEINCAPS
Date: July 23, 2009 at 13:15:05 Pacific
Reply:

If you put the cdroms back in their original laptops, do their bios recognize them?


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Response Number 5
Name: Skrillex
Date: July 24, 2009 at 09:35:13 Pacific
Reply:

Well, I swapped them back and the BIOS does recognize this
Cd-rom drive, but it randomly ejects any cd I put in it,
sometimes it'll recognize it, and then sometimes it won't.
It can't be any malware, I've just reformatted....it's why I
swapped the drives in the first place.


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Response Number 6
Name: DAVEINCAPS
Date: July 24, 2009 at 14:32:41 Pacific
Reply:

Sounds like the one that's not recognized may be bad or incompatible, although you might want to check in cmos/bios setup and see if there's a particular configuration it needs. It seems like since they're both from Dell's and both fit in each others bays then they would be compatible. Post back both the model numbers on the cdroms and maybe we can find out if they're compatible.


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