BIOS master password for Dell Inspiron 1501

Dell Inspiron laptop with intel pentium...
January 5, 2010 at 13:43:38
Specs: Windows Vista
How can I get the Master Password for Bios on my Dell Inspiron 1501. I paid Dell $49.00 for 30 days of technical support and every person I have spoke with refuses to reveal this top secret info! The only thing they are interested in is selling me an extended warranty. I refuse to give them another dime! We purchased this computer in May of 2007.

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#1
January 5, 2010 at 15:35:11
What did Dell tell you? FYI, ~600,000 laptops are stolen a year in the US and you might appreciate their position on this.

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#2
January 5, 2010 at 15:39:25
Dell has looked up and confirmed that I do indeed own the lap top FYI

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#3
January 5, 2010 at 15:57:06
I simply asked what Dell told you and provided a reason they might take the position they did.

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#4
January 5, 2010 at 16:24:28
I have heard the official position from pretty much all laptop makers is that there is no master password as that would pretty much nullify the whole concept. Same goes for hard drive passwords.

So what was the purpose of the extended warranty? So you could send the laptop in for a reset?


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#5
January 5, 2010 at 17:17:55
I have provided my service tag # and my 30 day technical support code each time. The first thing they say is do you realize your warranty is expired and I explain yes that is why I paid $49.00 for this 30 day service. After being on the phone for 30min. a gentleman who said his name was Push said to call back on Monday(he would not give me a direct #) during regular business hours and they would provide me with the #. Today the first guy hung up on me, after calling back I talked with a different technician who said the problem isn't hardware related it would be software and he gave a # and informed me I would be charged for assistance from this #. Needless to say I didn't use that number and I still have no password! The # I've been using is 1-800-289-3355, I'm going to try yours. Thank you

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#6
January 5, 2010 at 17:26:00
upstanding

Good to know. So in essence there is no Master password.


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#7
January 5, 2010 at 17:31:19
Oh well they got my $49.00 anyway. This is the 3rd computer I've purchased from Dell and this is the kind of customer service I receive. Live and learn I know my next one will not be a Dell!

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#8
January 5, 2010 at 17:33:51
I think all the master password/backdoor password solutions were abandoned about 5 years ago.

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#9
January 5, 2010 at 18:35:42
Well I made a guide here some time ago: http://www.techspot.com/vb/topic109...

But the 1501 cannot be shorted (paperclip method)
You need Dell to help you


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#10
January 6, 2010 at 12:52:25
Yes it does. I was just pointing out that there is no MASTER (as in all encompassing) password. This is as I thought. I was aware the something could be done if you proved ownership. I wasn't aware it could be done be phone.

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#11
April 3, 2010 at 12:37:26
The Inspiron 1501 is a unique laptop as it doesn't use the same motherboard/Bios as most other Dells. If you attempt to put in a password 3 times, it will generate a code number. With the correct software, an unlock code can be generated using the code number as a seed. Dell tech support should have asked you about this code.

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