|Thanks for all the suggestions but all have been tried. |
jam: Bios is corrupt it doesn't recognize the hard drive or optical drive. I removed the cmos battery over night and reinstalled it with no success. Dell keeps their bios password on a separate chip on the bottom of the motherboard. To reset it I have to disassemble the whole laptop and plug everything in & power up while disassembled to jump the pins. Sounds risky!!
grasshopper: No generics work. Passwords are service tag specific. Dell requires legal proof of ownership which is no problem. I bought it for my daughter Christmas '05, but they charge big bucks after the machine is out of warranty for any help at all. I'm barely surviving financially right now.