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BIOS does not recognize CD-ROM and

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Name: DavidLL
Date: August 2, 2004 at 14:01:07 Pacific
OS: Windows 98 Second Edition
CPU/Ram: AMD-K6 (300 MHz)/ 92 MB
Comment:

Good afternoon forum.

My PC's BIOS does not recognized the CD-RW, nor the CD-ROM. This problem occurred after I tried to run the patch update for the firmware revision for a Goldstar CD-ROM (model CRD-8240B).

The patch ran and then stated that it couldn't perform the update for the firmware. I wasn't prompted to exit, so after 20 minutes I just powered off. I did this because Ctrl+Alt+delete would not work, nor did pressing Esc. When I booted the Device Manager didn't recognize either of the drives. I then checked the BIOS to see if it recognized these drives. As I stated before, it did not.

I unconnected all the power cables and IDE cables from the motherboard and drive ports and then reconnected them. The CD-ROM is set for secondary master and the CD-RW is set to be the secondary slave.

All suggestions are welcomed. Thank you.

David



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Response Number 1
Name: ham30
Date: August 2, 2004 at 14:14:44 Pacific
Reply:

Try connecting one drive at a time.


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Response Number 2
Name: DavidLL
Date: August 2, 2004 at 15:26:02 Pacific
Reply:

ham30,

I connected the drives separately and booted, but on both separate boots neither drive was recognized in BIOS or Device Manager. The hard disk controllers are properly functioning.

Thank you for replying.

David


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Response Number 3
Name: ham30
Date: August 2, 2004 at 17:01:47 Pacific
Reply:

I guess the options are:
1. The bios not set up to auto recognize the drive
2. Plugging error on the drives
3. Two bad drives
4. A bad cable
5. Bad motherboard controller


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Response Number 4
Name: jam
Date: August 2, 2004 at 18:43:12 Pacific
Reply:

Connect CD-ROM as primary slave & CDRW as 2ndary master...if you have a 2nd HDD, it should be 2ndary slave. Double check that your jumpers are set correctly, then bootup & go into the BIOS. From the main menu, select the Standard CMOS Setup menu...& change all the master/slave device settings to AUTO...then go back to the main menu again & look if there's an option to Auto Detect IDE devices...if it's there, use it to confirm the configuration. Save your settings & exit...

If that doesn't work, it's possible the bad firmware flash may have toasted your CDRW...it shouldn't have been affected the CD-ROM drive though


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Response Number 5
Name: jam
Date: August 2, 2004 at 18:45:36 Pacific
Reply:

Think I got that backwards...the firmware flash was for the CD-ROM drive? So your CDRW shouldn't have been affected. What was it you were trying to accomplish anyway?


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Response Number 6
Name: SkipCox
Date: August 2, 2004 at 23:10:08 Pacific
Reply:

Well guys, this just might be the time we decide it could be unsafe to flash optical drives connected to the same cable. Sure sounds like the flash effected the firmware on both drives.

If jam's suggestion doesn't work, the only thing I can see to try now is to disconnect the cd-rw, leave the cd-rom connected and retry the flash. Likely, if bios doesn't see the drive, the flash utility won't either. It's a shot in the dark but might be worth a try.

I flashed my dvd-rom with no problems but I'll think twice before I consider doing it again.

Good luck

Skip


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Response Number 7
Name: jam
Date: August 3, 2004 at 07:16:12 Pacific
Reply:

I only flashed an optical drive once, & that was just for the hell of it. I found out that my generic CDRW was actually a rebadged Lite-On, so I decided to give it a shot. It's now recognized as a LTR-52246S, but other than that, I don't think I gained anything from it?


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Response Number 8
Name: DavidLL
Date: August 3, 2004 at 14:06:53 Pacific
Reply:

ham30,jam, and SkipCox

You may be right about one of the drives being bad. I think the CD-ROM has gone bad either from years of work or simply from the firmware patch. The reason I ran the firmware update was because the CD-ROM was having trouble reading CDs created from the CD-RW (Adaptec Direct CD Wizard).

I installed the CD-ROM and CD-RW devices using different configurations for both primary and secondary IDE settings. There is only one hard drive installed in the computer. I left my HDD in the primary master postion for all the following configurations:

Primary Secondary
Master Slave Master Slave
HDD CD-ROM N/A N/A
HDD CD-RW N/A N/A
HDD N/A CD-ROM N/A
HDD N/A CD-RW N/A
HDD N/A CD-ROM CD-RW
HDD N/A CD-RW CD-ROM

The CD-ROM didn't work (wasn't recognized in BIOS or Device Manager) in any of the above configurations. The CD-RW worked in all the configurations except the fifth one down, probably because the CD-ROM was in the primary position. The HDD works in all, but the operating system was not found in the first configuration.

SkipCox, I appreciate the suggestion, but I am now leery of performing that same firmware update as it may have been the cause of this problem.

I am awaiting any further suggestions from any of you. Thanks again.


David


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