Computing.Net - BenQ DW1620 doesn't Detect DVDs

Subject: BenQ DW1620 doesn't Detect DVDs

Original Message

Name: technocar2
Date: January 24, 2008 at 06:50:56 Pacific
Subject: BenQ DW1620 doesn't Detect DVDs
OS: XP Media Center HDD 160 G
CPU/Ram: Core 2 Duo overclocked to

Comment:

My drive used to detect both Cds and DVds and burn both CDs and DVDs now after i reinstalled windows XP it only detect CDs and not DVDs or DVd-r, DVD-rw i upgraded the firmware but it still didn't work
Could it be that i'm missing some XP driver or something??

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Response Number 1

Name: OtheHill
Date: January 24, 2008 at 08:35:31 Pacific
Subject: BenQ DW1620 doesn't Detect DVDs

Reply: (edit)

Did you install the Motherboard chipset drivers?

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Response Number 2

Name: Tubesandwires
Date: January 24, 2008 at 21:37:46 Pacific
Subject: BenQ DW1620 doesn't Detect DVDs

Reply: (edit)

"...now after i reinstalled windows XP it only detect CDs and not DVDs or DVd-r, DVD-rw ..."
"Did you install the Motherboard chipset drivers?"
Whenever you load Windows from a regular Windows CD (or DVD) from scratch, after Setup is finished you must load the drivers for the mboard, particularly the main chipset drivers, in order for Windows to have the proper drivers for and information about your mboard hardware, including it's AGP or PCI-E, ACPI, and hard drive controller support. If you have the CD that came with the mboard, all the necessary drivers are on it. If you load drivers from the web, brand name system builders and mboard makers often do not have the main chipset drivers listed in the downloads for your model - in that case you must go to the maker of the main chipset's web site, get the drivers, and load them.
If Windows doesn't have the proper info about the hard drive controllers, optical drives are frequently not detected correctly because they are not running in the higher DMA mode they should be - it's common for them to be detected only as a CDrom and not as a burner drive.

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Response Number 3

Name: technocar2
Date: January 25, 2008 at 08:32:04 Pacific
Subject: BenQ DW1620 doesn't Detect DVDs

Reply: (edit)

its a intel p31 express chipset, i've intalled all the driver that came with it and the one from the intel site but i still have the same problem

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Response Number 4

Name: technocar2
Date: January 25, 2008 at 08:49:54 Pacific
Subject: BenQ DW1620 doesn't Detect DVDs

Reply: (edit)

It worked, after I intalled some driver from intel site i reconnected the IDE cable and restarted the computer and it worked it now show as DVD-RW drive, Thank Tubesandwires ans OtheHill

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Response Number 5

Name: Tubesandwires
Date: January 25, 2008 at 09:22:22 Pacific
Subject: BenQ DW1620 doesn't Detect DVDs

Reply: (edit)

Success! That's what we love to hear.
As I said, the main chipset drivers are often not in the mboard manufacturer's software downloads for your model. I think the reason for that is the main chipset drivers are often frequently updated and often newer on the main chipset manufacturer's web site, and they think there's no point in them having older ones available on their site.

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