|I truly appreciate your responses. I called Toshiba and was told to take it to an authorised dealer which the closest for me was Best Buy (actually where I bought it from)They said the screen had received pressure and broke. Come to find out, my darling grand-daughter whom I'm raising, leaned on it last night looking for something while I was in another room. Of-course didn't tell me till this afternoon when the guy told me someone had put pressure on the screen :-) At any rate, the warranty doesn't cover it. And I didn't take out what ever it was that the guy said would have covered it. They said I'd probably do better buying a new one(computer) as 17" screens were expensive. Well I called Toshiba back and they told me they would fix it for $425.00. I am told that is a really good price. They are sending me a box to ship it in, I have to call UPS pick-up and when they receive it, they'll fix it and then ship back. I forgot to ask how long it would take. Hopefully not too long. Yeah, I DO need to copy everything I want as the man from Toshiba said there was a slight chance they may have to reformat my hard drive after doing something or other with the screen. I didn't ask this either, but won't they have to actually REPLACE the screen? Or can they be fixed? I'm guessing that white line I see is a crack and not simply a white line.|
When the Best Buy guy saw my computer, he changed his mind about me getting a new one and said he'd get the screen for $425.00 He said to use my thumb drive to save my stuff. Since you seem so informed about these things, could you please advise me? On the sites where I go like my bank and credit cards and several other bills, should I just do nothing? I'm sorry to bother you with this but I really know very little about how much of this stuff works and I'm scared they can find my account info or whatever.If they have to reformat my hard drive will they need my password to get to windows? Thanks for all your advice so far.
With God All Things are Possible