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Wd My passport essential 500gb portable...
January 8, 2010 at 15:05:55
Specs: Windows XP
When I try to install the new My Passport Essential 500GB Portable Hard Drive - Black, I get the blue screen message:
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Any help ?

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January 8, 2010 at 15:42:32
"...portable...." = Your hard drive inside the external case is 2.5".
If you plug it into a single USB port that it can't get the full spec 500ma from, it won't be recognized properly, and you can also get all sorts of strange errors.

See response 3 in this:

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