I have a few cd-RW's and DVD+R's used to back up data before getting my external harddrive and for some reason when I put them into my new LG burner it just keeps spinning I thought it was the version of Roxio so I have tryied 8 and 10 and nothing lets me access these cd's or dvd's please help
Roxio sometimes can't recognize the drive and therefore can't utilize it. There is an app in the Roxio folder to update the list of usable drives. Go to Windows Explorer and browse the main Roxio folder for that file.
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