auto Shutdown & rebooot

Hewlett-packard / Pavilion 2660se
July 12, 2010 at 05:17:52
Specs: Windows Vista
Just installed new WD 250GB HD in HP Pavilion dv2660se laptop. Only recognizes 24 GB of 250GB. Used HP recovery disk they sent me. Boots up, I get the desktop, and after 1 minute, tells me it's shutting down, then automatically reboots, and this goes on and on..I can boot in safe mode + networking and can get to internet, etc via wireless. HELP!

See More: auto Shutdown & rebooot

Report •

July 12, 2010 at 06:17:54
where did u check only 24gb recognized? Do u see any errors? check cpu temp in bios.

Report •

July 12, 2010 at 06:30:21
I booted up via safe mode + networking. Then went to Start-Computer, saw C: drive at 24GB. Sounds like you are suggesting that auto restart might be temperature related? The HD capacity not recognized may be a result of HP Recovery disk (that they sent me for $28) doesn't correctly partition? I will check temperature- where in BIOS can i find that? Thanks!!

Report •

July 12, 2010 at 09:04:28
go to disk management and the hdd from there.

Report •

Related Solutions

July 12, 2010 at 09:41:26
I can't keep the #&^^%^ thing started long enough. My BIOS (Phoenix 2007) does not have a Disk Management Tab. What about the HD? How do I partition beyond the 24GB, as Hardware Manager recognizes the 250GB. I can come back to the temp problem later on. Thanks-

Report •

July 12, 2010 at 10:37:10
Windows 2000 and up is set by default to reboot when it encounters an unrecoverable error. If you disable that from happening, you will probably get a blue screen error message instead of Windows rebooting automatically, that has something you can copy down that you or we could investigate.

STOP: 0X00000xx (we don't need the stuff in brackets after that)
A problem file may be named at the end of the message, or there be one named when you click on a more details link, or similar.
You may get indications a memory dump was performed.

You need to do similar to the following:

" Win XP is set by default to automatically reboot when it encounters an unrecoverable error.

To have XP possibly display an error message you can investigate instead of the computer rebooting:

1. Click Start, and then right-click My Computer.
2. Click Properties.
3. Click the Advanced tab, and then click Settings under Startup and Recovery.
4. Under System failure, click on the small box beside Automatically restart to remove the checkmark.
5. Click OK, and then click OK.

If you then get an error message, look at all of it's details. "

If you can't get Windows to operate normally long enough for you to be able to do that, press F8 repeatedly while booting and choose Disable auto reboot or similar in the choices list that pops up.
That's a one time setting - you have to use that every time you boot if you can't get into Windows any other way, or you can but Windows auto restarts after a short time.
You still need to disable the auto reboot setting in Windows itself.

Problems like that are often caused by device drivers, or by problems detecting a device properly. You could try unplugging everything not necessary to use Windows itself from the exterior ports on the computer.
E.g. the drivers for your USB wireless network adapter may not be built into Windows, and the Recovery disk may not have them built in, and if so, you DO NOT plug it it until the proper software for it has been installed.

If there was nothing wrong with the software on the original hard drive, or the hard drive, Windows was working fine, you DO NOT need to load software on the new hard drive from scratch. You could have the original hard drive installed, buy a 2.5" external drive enclosure (I recommend Vantec ones) , install your new hard drive in it, and use free software installed on the original drive, available on the web from the maker of either hard drive, to copy the entire data contents of the original drive to the new one, and make the C partition fit the drive at the same time, then swap hard drives.

Go into your mboard's bios Setup.
The detected size of the hard drive is usually shown in that.
Usually you see a line while booting " Press xx to enter Setup" or similar - if you see that press the key repeatedly while that line is on the screen, don't hold down the key.
If you don't see that, HP computers usually use F2 or F1 to get into the bios.

The hard drive size shown in the bios is usually it's binary size, not the hard drive manufacturer's decimal size - in this case, it should be ~ 232.8 gb, or ~238,387 mb.
Operating systems will always show the total hard drive size (and any partition's size) as it's binary size. In Disk Management in Windows the total hard drive size should be the same figure - ~ 232.8 gb, or ~238,387 mb.

If that figure in the bios is not correct, then it can't be correct in Windows. Windows Setup can only detect the size the bios detects.
In that case, load bios defaults in the bios Setup, Save settings, then look in Setup again - the figure should be correct,
- and if it is, you need to go into Disk Management in Vista and increase the size of the C partition on the drive to fill the drive, if that's what you want to do (it's recommended for you to have at least TWO visible partitions on the hard drive in Windows, so that you have at least somewhere you can put things you don't want to lose if you ever need to reload just Windows.)

- if the size is STILL incorrect in the bios, then the hard drive is probably defective.
Check your hard drive with the manufacturer's diagnostics.
See the latter part of response 1 in this:

(thanks to Dan Penny for this link:)
Hard Drive Diagnostics Tools and Utilities

If you don't have a floppy drive, you can get a CD image diagnostic utility from most hard drive manufacturer's web sites, but obviously you would need to make a burned CD, preferably a CD-R for best compatibility, on another computer if you need to.

If the hard drive itself tests okay, any data problems found can be fixed, one way or another.

"Only recognizes 24 GB of 250GB."

24gb of data or 24gb total size?
or did you leave out a digit - 24x gb total size?

According to the info about your model, the total size of C should be 2xx gb (it can't be 250) if there's nothing wrong with your drive or the settings in the mboard's bios Setup. If the operating system on your computer is Vista or Windows 7, the Recovery disk would have made it that size.

"I can boot in safe mode + networking and can get to internet, etc via wireless."

Is that correct ?
Did you mean to say......

I can boot in safe mode + networking and CANNOT get to internet, etc via wireless.

If you are using a wireless connection to the internet, by default, you need to make your wireless settings match the wireless settings for whatever it connects to wirelessly - e.g. for your own wireless router, in it's configuration settings, you need to use the same encryption code or password that's in the router's settings. If the wireless settings for the wireless adapter in Windows are not correct, if you can't access the router with another computer, you must connect your computer via a network cable to the wireless router in order to access the router's configuration settings. All routers require you enter a password and/or user name or both (one may be blank) in order to access the router's configuration settings - the defaults for those are in the manual for the router.

HP Pavilion dv2660se Entertainment Notebook PC

Product Specifications

Vista Home Premium

Software & Driver Downloads

CD-ROM order page - Recovery discs - 1

There are two types of Recovery disk(s).

The one type, usually older, is a set of disks, or for a more recent computer it might be just one DVD. That type installs everything needed for the computer with little or no input necessary from the installer, other than removing and inserting disks if that applies - the operating system, the Product Key for the operating system, all the necessary drivers for the model, all the extra applications that came with the model are installed, and the operating system is Activated during the last bit of Setup in the background. When that has finished, the computer is ready to go, other than you need to load, via Automatic Update or via you usung Windows Update yourself, to load the necessary Windows updates not included with the original operating system software.

The other, usually newer, type of Recovery disk is merely a slightly modified version of a regular Microsoft operating system CD or DVD - 95% or more the same. E.g. my regular Microsoft OEM Vista Home Premium DVD (no SP updates included ) has 2.49 gb of data - if your Recovery disk has close to that amount of data, the Recovery disk is probably a slightly modified Windows installation DVD. You may get just that, or that and another CD or DVD with the drivers for your system, and often extra applications that were included with the original brand name software installation.
With that type of Recovery disk, or the first Recovery disk, you see the same things you would see if you had used a regular Microsoft CD (2 CDs for XP MCE) or DVD to load Windows with Setup, and you have to supply information to Setup. You may have to supply the Product Key yourself (use the one that's on the official Microsoft label on the outside of the computer case), and the specific drivers for your system that are not built into the operating system are not on the disk, and you have to Activate Windows yourself near the end of Setup or after it's finished. If that Recovery disk did not have drivers for your network adapter built into Windows, Windows can't be Activated over the internet near the end of Setup or afterwards - you have to get the drivers for that on another computer from here and load them (if the adapter is built in):
Software & Driver Downloads
or if you got a second CD or DVD with drivers for your system, load the networking drivers from that.

Then you need to get and load the other drivers listed for your specific system that were not built into the operating system.

Things To Do After Performing a System Recovery in Windows 7 and Vista

Report •

Ask Question