|For the second time, and the third time I've mentioned it.......|
"You haven't told me - us - whether you are seeing the icon for settings for it..." (the Audigy's chipset) "....in Control Panel. "
If you have that, you can look there to see if the uses for the ports are set right, for more than two speakers, when you have all the speakers you want to use plugged into the proper ports.
If that's there....
Before you do anything else, look at your Windows sound mixer settings.
RIGHT click on the speaker icon in the taskbar lower right, if it's there - it may be hidden - if there is a < at the left end of the icons in the taskbar, click on it to reveal hidden icons.
Choose Open Volume Control.
Check the volume settings. They should be other than at the bottom for things you want to be able to hear
If a Mic is there, it's supposed to be muted - it's un-muted automatically when you use a program that can use a Mic.
Nothing else should be muted unless you don't want to use that selection.
If you don't see volumes for all your connected speakers, click on Options top left of the window, Properties, and click on the empty small square boxes beside everything you want to appear in the mixer settings, so that a checkmark appears in the square.
If that doesn't help.....
"I'll try removing the card, and placing it in a different slot."
You don't need to do that, unless this applies:
"Is it in the the last PCI slot closest to the center of the mboard ?
If it is, move it to another slot."
However, it wouldn't be a bad idea to unplug it, plug it in again if you haven't already done so, and you could try moving it to another slot as a last resort.
If it is not in the last PCI slot closest to the center of the mboard , and it worked fine in the slot it was in before, it should work fine in the slot it was in.
"I bought the card in Canada,The card is an SB0090."
Apparently, your card can have more than one model number.
Audigy - Audigy Platinum - Next
Audigy Platinum downloads
Go here - I had the region already set to North America
You need at least the "Drivers" download.
Click on Show Details.
It requires that SP3 updates are already installed in XP
Some downloads are patches or updates that are only applicable if you have installed a program from the original CD that came with the sound card - click on Show Details.
(If the program the patch or update is for has been installed properly, it will probably be listed in Control Panel - Classic View - Add/Remove Programs, and/or in your Start - All Programs listings.)
Click on View All Downloads bottom right for the complete list
For the time being, you could just download the "drivers".
Before you install the "drivers"....
Uninstalling Sound Blaster Drivers and Applications
For the time being, un-install only the Audigy or SoundBlaster "drivers" listed there
" Temporarily disable any antivirus software you may have running in the background, for example, Norton Antivirus.
Do not use any download accelerator software. "
As in, you should disable any resident module(s) (a part that runs all the time Windows is running that is looking for suspicious activity) of anti-malware you have installed, BEFORE you un-install and re-install the sound "drivers" (they're actually drivers plus necessary associated programs).
E.g. AVG 8.x free and paid versions, Spybot free and paid, Avast! free and paid, Norton / Symantec products free and trial, Malwarebytes paid, AdAware paid, all have at least one resident module.
Microsoft's Windows Defender has a resident module, but it doesn't seem to interfere with anything.
AdAware free, Malwarebytes free do not have a resident module.
If you don't know how to disable your resident module(s) for those, tell me (us) which anti-malware software you're using.
Once you've disabled that or those, if that applies, THEN you install the sound "drivers" by executing the download in Windows.
(DO NOT install those "drivers" while booting the computer !)
When you're sure your sound works properly, re-enable any resident modules you disabled.
(It's a good idea to disable those whenever you install software yourself, and/or whenever anything major is installed e.g. especially the SP3 updates. )