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attempted upgrade to USB2.0

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Name: Sebastian42
Date: January 28, 2008 at 00:48:18 Pacific
OS: WinXP
CPU/Ram: PIII/256Mb
Product: generic
Comment:

I have tried to add a USB2.0 card to my 1GHz PC running WinXP, but have had very inconsistent results for its functioning. It has successfully copied some files quickly, but mostly the response was slow and ineffective.
It has 4 external USB sockets and one on the card itself (inside the PC).
I have tried more than 1 card, and in various PCI slots, but the only consistency is a failure to copy because of I/O faults, as the dialog box says.
If I use the USB1.1 system, it works faultlessly.
Is there an alternative explanation to the batch of cards being faulty ?

Basty



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Response Number 1
Name: mountain
Date: January 28, 2008 at 05:11:17 Pacific
Reply:

sounds like the motherboard chipset does not support 2.0
or, has exclusive 2.o drivers on the motherboard disk supplied.
service pack 2 will help if you already have not installed.


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Response Number 2
Name: OtheHill
Date: January 28, 2008 at 05:27:40 Pacific
Reply:

There are many variants of the PCI standards. A card or series of cards built to a later standard may not work in a PCI slot built to an earlier standard. YOu should be able to track this down from the MBoard specs and the PCI cards you have been trying. This is just a possibility.

http://en.wikipedia.org/wiki/Periph...


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Response Number 3
Name: suatcini
Date: January 28, 2008 at 08:20:23 Pacific
Reply:

Do you have XP SP1 or SP2 installed ? Those service packs contain all necessary drivers for USB 2 functionality.

You do not need USB 2 capable motherboard. Just a free PCI slot.

Your problem might arise due to the card's not having proper drivers for XP. Check the card's manual for Windows XP compatibility.

Regards

SuatCINI


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Response Number 4
Name: OtheHill
Date: January 28, 2008 at 08:43:38 Pacific
Reply:

Good point about the need for at least SP1 in order to use USB 2.0. This applies to the OS, not the hardware.


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Response Number 5
Name: jefro
Date: January 28, 2008 at 14:22:07 Pacific
Reply:

See if there is a bios update that addresses that. Around that time it was common to need a bios update.

As usual don't just update for no good reason.

I read it wrong and answer it wrong too. So get off my case you peanut.


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Response Number 6
Name: Sebastian42
Date: February 2, 2008 at 01:31:00 Pacific
Reply:

I am no longer getting notifications of replies, so did not know about the responses posted.
I have done much experimentation since my post, and am now in a better position to inform.

Response 1 - Mountain
There seems to be no problems if I try to copy individual files to or from a Flash Drive (Pen Drive, Memory Stick ....), so I deduce that the system CAN handle USB2.0 SP2 was installed.

Response 2 - OtheHill
PCI compatibility - I understand intellectually, but do NOT know the nuts and bolts of this.
I will look at the Wikipedia reference in case it gives enlightenment.

Response 3 - Suatcini
SP2 is installed; there is a clear change (increase in functions) in Device Drivers from what displays with just USB1.1 and after USB2.0 is fitted - NO 'problematicals' indicated with '!'. The card had no instructions and its CD contains just folders, named for VIA, Ricoh, NEC, ALI, PCI&PCMCIA etc

Response 4 - OtheHill
SP2 is installed

Response 5 - Jefro
"See if there is a bios update that addresses that" - that sounds promising, but is totally new territory for me. Is guidance available for this ?

Thanks so much 'guys'

Basty


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Response Number 7
Name: suatcini
Date: February 2, 2008 at 10:54:55 Pacific
Reply:

I do not understand from your post if you still have the problem with the PCI-USB card after you installed SP2.

If you still have a problem using the PCI-USB card, that might only indicate that all the cards you tested turn out to be either defective or of poor quality ( I assume you insert the card all the way down and fix it to the case with a screw ). It is also possible that you damage the cards during physical installation into a PCI slot by, say, careless handling and bodily electrostatic discharge. Human body generates 300 volts of electricity and this is more than enough voltage to damage many electronic components.

Hope the above helps.

Regards

SuatCINI


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Response Number 8
Name: OtheHill
Date: February 2, 2008 at 11:05:29 Pacific
Reply:

If you have transferred files to an from a flash drive connected to the PCI card then there is nothing wrong with the installation. You are lean on system memory. That could be an issue when transferring large or multiple files.


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Response Number 9
Name: suatcini
Date: February 4, 2008 at 02:15:41 Pacific
Reply:

Is your flash drive USB2 compliant ? Did you test it on a friend's PC ?

Some flash drives labeled USB2 act worse than USB1 flash drives ?

Regards

SuatCINI


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Response Number 10
Name: Sebastian42
Date: February 4, 2008 at 04:34:40 Pacific
Reply:

Still no email alerts !

suatcini
SP2 was installed years ago. Yes, I still can't get to read external HDDs with the USB2.0 card. As I wrote, I have tested the card in a WinMe system where there is NO problem whatever - not only the card, but the cable and ext HDD caddy as well were also individually tested.

OtheHill
I have the maximum allowable RAM - when I tried to fit more I was told (by the PC) that the maximum had been exceeded - 512Mb for 1GHz a processor. The files I deal with are not large (less than 1 Mb). But in any case, the HDD is not shown by Windows at all, so the issue of file tranfer is irrelevant. I have no trouble seeing the HDD and tranferring files if I use the USB1.1 socket

suatcini
The Flash Drives work perfectly - it's the external HDDs that don't. However, those ext HDDs work perfectly with USB2.0 in a WinMe system.

Basty


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Response Number 11
Name: OtheHill
Date: February 4, 2008 at 04:46:10 Pacific
Reply:

I would look for an updated driver for the USB card. The card sounds like the issue.


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Response Number 12
Name: suatcini
Date: February 5, 2008 at 02:22:24 Pacific
Reply:

Please open Properties of the USB HDD in My Computer. What is the file system of the USB HDD ? If FAT, maybe you can format NTFS ( NOTE: If you want to share the USB HDD with the ME system, you won't be able to read it when formated NTFS ).

Click Hardware tab on the Properties window and select USB HDD. Click Properties button.

There you will have several tabs. Click Policies tab. What do you have there ? Can you select " Best Performance " button ?

One more question: Is your USB HDD powered externally or does it receive power from the PCI-USB card ?

Hope the above helps.

Regards


SuatCINI


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Response Number 13
Name: suatcini
Date: February 5, 2008 at 03:58:27 Pacific
Reply:

Further to my post above #12, please refer to the following MSKB article to see if it applies to your case.

http://support.microsoft.com/kb/915...

Regards

SuatCINI


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Response Number 14
Name: Sebastian42
Date: February 5, 2008 at 05:11:42 Pacific
Reply:

OtheHill
The CD with the USB2.0 card has many folders on it and some 10 setup.exe files hidden in those folders. I don't know how to chose between them. Device Manager is quite happy with whatever installs automatically, as it shows NO problematicals amongst the numerous new entries under USB.

suatcini
I most definitely want to be able to access the HDDs with my WinME sytstem, so NTFS is out of the question - I would rather return to USB1.1 than move to NTFS.
The external HDD caddies are powered NOT through USB.
I will follow up your reference...

PS I'm still not getting email alerts to replies.
Basty


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Response Number 15
Name: suatcini
Date: February 5, 2008 at 06:55:31 Pacific
Reply:

What about the Policies tab ( paragraph 3 )? Have you opened it up to see what there is under it ? It has nothing to do with NTFS.

Regards

SuatCINI


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Response Number 16
Name: Sebastian42
Date: February 6, 2008 at 00:31:31 Pacific
Reply:

suatcini
I could not follow the steps you listed, but I thought you meant "look in Device Manager"
USB HDD does appear there briefly, under
'Disc Drives', but then disappears, so I have no further access (to Policies). The ext HDD does not appear AT ALL in Windows. This is in stark contrast to what happens if I connect the ext HDD through the USB1.1 socket. It is accessible as USB Device in Device Manager AND it shows in My Computer as a Local Disk.

Basty


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Response Number 17
Name: suatcini
Date: February 6, 2008 at 01:40:33 Pacific
Reply:

Do it like this:

Connect USB HDD to your PC.

Open My Computer.

Right-click USB HDD ans click Properties.

Click Hardware tab.

Select USB HDD and click Properties.

Click Policies tab.

There you are.

This may not help, but I think there may be a programming glitch either in Windows XP or firmware of this particular USB HDD for Windows XP. Did you check manufacturer's website for a firmware update ? What about the MS KB article whose link I provided regarding memory leakage ?

Regards


SuatCINI


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Response Number 18
Name: Sebastian42
Date: February 7, 2008 at 06:47:41 Pacific
Reply:

SuatCINI
Thanks for your perseverence.

When I open My Computer, the USB HDD does NOT appear (UNLESS I use the USB1.1 socket).
THAT is why I can't follow your advice.
Recognition of it appears BRIEFLY in the Systray, then all sign of it disappears.

I have not checked the HDD manufacturer's website, for several reasons - one being that different HDDs in different ext caddies all remain 'invisible'; another is that through USB1.1 all those HDDs in those caddies show perfectly well.

Although the details are now vague to me, I could not see any relevance or practical application in the MS KB article you referred me to.

Basty


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Response Number 19
Name: OtheHill
Date: February 7, 2008 at 07:21:33 Pacific
Reply:

Do any devices work in the USB 2.0 port?


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Response Number 20
Name: suatcini
Date: February 7, 2008 at 09:18:59 Pacific
Reply:

In Device Manager, expand Universal Serial Bus Controller. Here you must see an entry

NEC PCI-USB Advanced Open Host Controller (B1)

where NEC is the chip on the PCI-USB 2 card. Yours may be different.

This is the entry for PCI-USB 2 card functionality. If you do not see it, you do not have USB 2 functionality. There will be other entries for the same card for USB 1 devices ( for backward compatibility )

Regards

Regards

SuatCINI


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Response Number 21
Name: OtheHill
Date: February 7, 2008 at 09:59:30 Pacific
Reply:

That listing in Device Manager is ENHANCED USB.


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Response Number 22
Name: suatcini
Date: February 7, 2008 at 10:20:46 Pacific
Reply:

Thanks for the correction. My Windows is not English. Therefore, I have to make translations and advanced and enhanced have the same meanings in my language. I am sorry for that.

In this case, the listing should be

NEC PCI-USB Enhanced Open Host Controller (B1).

NEC may be replaced with the chip on the poster's PCI card. My PCI-USB card has NEC chip on it and I solely use USB 2 ports on my PCI-USB card. I turned off all USB 2 functionality in the BIOS.

Best regards

SuatCINI


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Response Number 23
Name: Sebastian42
Date: February 9, 2008 at 01:10:45 Pacific
Reply:

OtheHill
Do any devices work in the USB 2.0 port?
Answer - Flash Drives work perfectly.

I will deal with Suatcini's matter next time I visit this site.

Basty


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Response Number 24
Name: Sebastian42
Date: February 18, 2008 at 03:34:47 Pacific
Reply:

suatcini
"...turned off all USB 2 functionality in the BIOS."

The BIOS which is of 2000, mentions USB only in so far as it lists IRQ5 for the 3 items : Intel USB Controller; Communications Device & Via USB Controller

Basty


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Response Number 25
Name: Sebastian42
Date: March 31, 2008 at 04:17:45 Pacific
Reply:

I now have access to USB2.0 functions.
Systematic testing reavealed 3 issues :
1. Once USB2.0 is installed, it will NOT work properly if something is still connected to a USB1.1 socket.
2. It turned out that the two most easily accessible of the 5 USB2.0 sockets are faulty.
3. One of the ext HDDs is too small/old for that particular combination; it works alright in USB2.0 in WinMe though. Other HDDs work OK.

Basty


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