|I was burning a movie file from my 500 gb WD external USB drive and it fell off my computer tower (about 2 feet) to the floor. My computer froze and when I restarted my drive was not recognized. I plugged it back in about two weeks later and it was recognized but does not work properly. I ran WD diagnostic tests but all failed and I am unable to write zeros to the drive. |
This is what I got from the WD quick test:
Test Option: QUICK TEST
Model Number: WDC WD5000AAJB-00UHA0
Serial Number: WD-WCAPW3094836
Firmware Number: 700.N110
Drive Type: USB
Capacity: 500.11 GB
SMART Status: FAIL
Test Result: FAIL
Test Error Code: 06-Quick Test on drive 2 did not complete! Status code = 04 (Unknown failed test element), Failure Checkpoint = 64 (SMART Attribute Test) SMART self-test did not complete on drive 2!
Test Time: 17:35:52, December 30, 2008
The SMART status is FAIL for "Re-allocated Sector Count"
The extended test freezes when it gets to sector 336127. And, as I said before, I am unable to write zeros to the drive.
Also, I had only been using the drive for a couple weeks but the warranty is void beacuse my mom gave it to me after it sitting in the box for like a year.
Any chance it can be revived?