Alienware M15x laptop screen shuts off but computer still on

April 28, 2013 at 15:27:04
Specs: Windows XP
Hi. My Alienware M15x laptop screen shuts off during gaming but the computer remains on. Recently however, when I try to turn on the computer, the display shuts off within a minute with the computer still remaining on. I tried using an external monitor but it doesn't seem to work either.

I tried turning on my laptop sideways, it turned on with no problems. I started a game and its working fine as well. So what's the problem?


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#1
April 28, 2013 at 16:01:38
"I tried turning on my laptop sideways, it turned on with no problems"

If physical movement makes a difference then it is either the monitor, or more likely a faulty connection or cable. By carefully moving things you might be able to get close to locating where the problem lies.

Always pop back and let us know the outcome - thanks


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#2
April 29, 2013 at 06:19:37
Are you using the laptop on a hard/ flat surface? Your laptop needs a supply of fresh air and a pathway to exhaust the discharged air. Both the inlet and outlet are located on the bottom of the unit.

Your cooling hardware may also be clogged up with dirt/dust. Get a can of compressed air and blow out the vents on the bottom.


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