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AIW 9700 Pro won't boot computer

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Name: Andrew
Date: May 20, 2003 at 06:57:37 Pacific
OS: WinXP Pro
CPU/Ram: 1.7ghzAMD/768ram
Comment:

I recently purchased an ATI All In Wonder 9700 Pro, and am running into some bizarre problems.

When i installed it in the motherboard, and hooked up all power cords, it wouldn't allow my computer to boot up, or even turn on. It was as if the power supply were completely dead. I even plugged the video card directly into the power supply, with everything else disconnected from power, and it still wouldn't turn on. I put my old video card back in, and it's business as usual.

I also went in the Bios and changed my AGP settings, as well as a few other small things, and it didn't make a difference.

My specs:
Gigabyte K7 Triton motherboard
Athlon XP 2100+
Win xp
350 watt power supply
2 cdroms
2 harddrives
1 floppy

Has anyone heard of such an issue? Does it make sense for a 350 watt power supply to be incapable to power up a video card? A friend of mine has a Radeon 9700 Pro card with a 350w power supply, with the same motherboard as me, and had no problems.

Any help would be much appreciated. THanks.



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Response Number 1
Name: johnoh
Date: May 20, 2003 at 07:56:37 Pacific
Reply:

"I even plugged the video card directly into the power supply, with everything else disconnected from power, and it still wouldn't turn on."

Not sure what this means because if the mobo was not plugged in, the psu can't turn on.

Do you mean you unplugged the hard drives and cd-roms and everything except the card AND the mobo? In that case your psu isn't cutting the mustard. PSU ratings are just a guess by the manufacturer. That card needs to be plugged into the agp slot and also plugged into the psu with its molex and if you did that and had the mobo plugged in and nothing else, you have pinned this down on your psu. Wouldn't hurt to put your card in your friend's PC to make sure the card itself isn't funky though.

I'd go to a local store and buy a 450w supply to try out. Take it back whether it fixes the problem or not since it'll cost you an arm and a leg. Buy a cd-r pack while you're their to pacify your conscience. Then order a new psu online.


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Response Number 2
Name: Erik
Date: June 29, 2003 at 13:49:05 Pacific
Reply:

If I unplug the fan on the AIW 9700 pro and then start the computer... quickly replugging the ATI's fan in before the POST test finishes my computer will boot.

What is causing this problem ?

P4 2.66 Ghz/ ddr400/ 8x AGP/ Latest Drivers and BIOS/ xp pro/ 400watt/ shuttle av49n MB


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