after vidcard install, pc won't pass splash

October 20, 2010 at 18:46:45
Specs: Windows 7, P4 3.4GHz/3GB
I bought a new video card because my old one is on its last legs. The system is old, also, but I can't afford to build a new computer.
I'm not very computer savvy, but I checked all of the technical details of my motherboard to make sure it would work with this card, and it should.
The card is "XFX HD-465X-ZPF2 Radeon HD 4650 1GB 128-bit DDR2 AGP 8X HDCP Ready Video Card" This card apparently has many MANY variations, but this is the AGP version, as my motherboard doesn't have PCI-e.
The motherboard is Intel D865PERL.
I have a 3.4GHz CPU in it, and 3G worth of ram.
My power supply is Sunbeam PSU-BKS580-US 580W ATX Power Supply (I was told this is more than sufficient to run everything I have, with plenty of power to spare).
I have a generic dvd writer and 3 cheap 100-150gig hard drives.
The computer runs fine with the old video card installed.

After installing the new video card, my PC doesn't go past the Intel blue splash screen to the post, it just sits there on the splash screen.
I have double checked every connection, made sure the card wasn't interfering with the RAM, tried restarting and mashing the key to get to the bios, but it doesn't even get to the point of letting me enter the bios.
I bought the first one and had the exact same issue, contacted xfx and they said the card was probably bad. I returned it to newegg for a replacement, and it just arrived... And I'm having the exact same issue.

Is there something I'm doing wrong or need to be trying? Is the card not compatible with my motherboard even though all of the technical specifications match up?
If there is no solution other than 'buy a different video card', is there any way to tell what video cards are for certain compatible?
I'm a single mother, I don't have the resources available to build a new machine, or purchase expensive parts. I appreciate any possible help, Thank you.

See More: after vidcard install, pc wont pass splash

Report •

October 20, 2010 at 20:02:30
Curious why you bought the XFX for $80 when the Sapphire card is only $60 after rebate?

Did you connect the 4-pin molex plug to the rear of the card?

Report •

October 20, 2010 at 20:42:35
(had to look up 'molex... learned something new today!) yes, I used the same one that was hooked to the old video card.

I went with the xfx because I didn't see a rebate on any of the cheaper cards when I ordered it a month ago, they looked to be all roughly the same price (I also could easily have overlooked it if it did have a rebate, I don't see the lighter colored text on a white background very well), and a $5 increase in price for a "Double Lifetime Warranty" sounded like a good deal =/

Report •

April 26, 2011 at 09:48:24
I'm having the EXACT same problem on my system

D865PERL motherboard .. old GC works fine.
went to upgrade to a HD 4650 (AGP) .. and it just hangs at the blue Splash screen.
I can get into Bios by hitting delete.. but.. there's nothing in there that helps.

what the eff !??!

Report •

Related Solutions

Ask Question