after boot up on xp the screen goes white

January 26, 2013 at 02:41:24
Specs: Windows Vista
when I boot up the desktop comes up for a few seconds then goes white it I touch the on off button the desktop returns then the system turns off
yes it starts ok in safe mode

See More: after boot up on xp the screen goes white

Report •


#1
January 26, 2013 at 02:45:51
Tap F8 when u start your computer then highlight and click safe mode. Let us know if it starts well in safe mode.

You know the real meaning of peace only if you have been through the war.


Report •

#2
January 26, 2013 at 02:48:56
yes it stars ok in safe mode

Report •

#3
January 26, 2013 at 03:11:16
Try this in safe mode.
Start > Run > type "msconfig" without "
System configuration window appear, click Services tab and tick Hide all Microsoft Services then untick all the services also do the same with items in Startup tab. Apply > OK and restart computer in normal mode.

You know the real meaning of peace only if you have been through the war.


Report •

Related Solutions

#4
January 26, 2013 at 22:00:57
You can also try resetting the display properties from safe mode. Try 800 x 600 resolution, save settings and reboot to normal mode. If that fixes it and you hadn't make any changes to display properties prior to the problem you may need to reinstall the video drivers.

When governments outlaw guns only outlaw governments will have guns


Report •

#5
January 27, 2013 at 01:46:13
msconfig without is that right

Report •

#6
January 27, 2013 at 01:58:29
when I try this I get the following message an access denied error was returned while attempting to change a service you may need to log on as a administrator
to make the specific changes

Report •

#7
January 27, 2013 at 09:24:54
the pc boots ok but after 5 seconds a white screen appears like its got a visus and nothing happens, if I press the on off button the screen comes back but seems only to end processes and then shuts down
boots ok in safe mode

Report •

#8
January 27, 2013 at 12:10:33
"when I try this. . ." What do you mean by 'this'?

If it says you need to log on in an administrator account to make changes then do that.

When governments outlaw guns only outlaw governments will have guns


Report •

#9
January 28, 2013 at 06:32:41
I am logging on as a administrator in safe mode but when I try to change settings in msconfig I get the error message

Report •

#10
January 28, 2013 at 12:18:58
Instead of going to "Services", go to "Startup" in msconfig and uncheck everything. That will remove any program that might be causing your screen to go white, and you'll be able to diagnose the problem from there. As kuwese said above:

1. Boot in Safe Mode by pressing F8 during startup.
2. Click Run, then type "msconfig" in the box.
3. Click the "Startup" tab.
4. Uncheck everything there. Click Okay.
5. Choose "Selective Startup" if you are prompted.
6. Reboot.


Report •

#11
January 28, 2013 at 14:06:54
done all that but still the white screen appears just after the regular screen comes up it flashes to a white screen and then no keyboard or mouse response

Report •

#12
January 28, 2013 at 18:43:15
Some users have reported on other sites as having this trouble, and it being related to a botched RealPlayer update. When your screen goes white, are you able to do Alt+Ctrl+Del and bring up the task manager? Another user mentioned it might be a malware issue, so that might be an avenue worth exploring.

Report •

#13
January 29, 2013 at 00:20:09
unable to ctrl alt del
but have scanned drive on another computer and no mailware
also scanned in safe mode no infections
used hitmanpro and mailwarebytes
it seems lik an instruction from the registry
but don't know what
can anyone assist

Report •

#14
January 29, 2013 at 13:17:38
You didn't mention if fiddling with the display properties had any affect. Oh well, you can always do a system restore. Choose a date from before the problem started.

When governments outlaw guns only outlaw governments will have guns


Report •

#15
January 30, 2013 at 00:23:46
safe mode not setup so no dates to return to

Report •

#16
January 30, 2013 at 00:25:14
can you help as getting noware

Report •

#17
January 30, 2013 at 01:14:33
You said it starts OK in safe mode. Doesn't that mean you get to the safe mode desktop? If so, what's stopping you from doing a system restore? START--PROGRAMS--ACCESSORIES--SYSTEM TOOLS--SYSTEM RESTORE on my XP machine. It'll be similar for Vista.

You can also start restore from safe mode command prompt by typing rstrui.exe at the prompt.

If you mean 'system restore' isn't setup (rather than safe mode not being setup) then I guess you're outa luck there. Besides what others have suggested you can fiddle with the display settings or reinstall video drivers. If you installed new software that may have caused the problem, uninstall it.

When governments outlaw guns only outlaw governments will have guns


Report •

#18
January 31, 2013 at 00:51:52
system restore does not offer any dates to retore to
I will try rstui.exe
I have tried all setting in safe mode but no joy
its as if an instruction to run something has been halted
and the screen goes white and then the computer is locked
thanks for your help so far
if you think of anything else let me know

Report •

#19
January 31, 2013 at 21:05:35
Reinstalling video drivers or uninstalling software that may have caused the problem, as already mentioned, are the only things I can think of. Well, other than a fresh install. Does the hard drive have a restore partition or do you have restore disks for it?

When governments outlaw guns only outlaw governments will have guns


Report •


Ask Question