added 1gb and left original 512 but only show

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June 8, 2010 at 07:40:01
Specs: Windows Vista
Have added 1gb of memory whilst leaving original 512mb but when check system only showing total of 1gb, had system scanned by crucial and ordered new memory from there.Not a great computer person but usually can follow clear instructions.Operate Windows vista and on system page says is 32 bit ?

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#1
June 8, 2010 at 08:23:08
Where do u see 1gb, bios or windows? May be igp took 512mb as video memory. U can use cpu z to check the memory.

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#2
June 8, 2010 at 13:33:30
see it on windows when check system properties, sorry but as said may need an idiot guide to check other things,have re scanned with crucial and that only showing up 1gb installed,machine running alot better so guessing if could get 1.5gb as being available would improve it better

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#3
June 8, 2010 at 15:06:52
After rereading your original thread I am confused. Did you buy the exact RAM crucial recommended and it isn't working right?

Try your original 512MB stick in all the slots, one by one.


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Related Solutions

#4
June 9, 2010 at 00:51:24
yes bought exact 1gb memory they recommended and installed along side original 512mb memory and system properties only showing 1Gb as RAM so appears to have lost the 512mb memory.When I finish work tonight intend to do as you suggest with original memory and then also try with just 1Gb memory and see what shows up,when this done will post my results as may be of assistance with helping me understand as to why. Again am happy with improved performance of machine but a bit perplexed as to why not showing full 1.5Gb of memory.

Thank You all for replying and trying to help me understand why this occurring


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#5
June 9, 2010 at 08:50:19
Have spoken to workmates and general consensus is that is not working as not a matched pair i.e 512 and 512 or 1Gb and 1Gb so suspect will contact crucial and check if order new Gb of memory will be compatible with previously ordered Gb memory, but if anybody still as any other ideas or options would be most grateful to hear.

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#6
June 9, 2010 at 10:05:53
Download SIW and use it to check the specs on the RAM you have installed.

You don't have to have matched pairs to make them work. When a motherboard has Dual Channel capability then it may be necessary to have the same exact modules.

I think that for whatever reason, crucial came up with the wrong RAM or you didn't order the EXACT module they recommended.

Get SIW at the link below. If the specs of the RAM are different then install the slower RAM in the first slot.

http://www.gtopala.com/siw-download...


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