I bought this device from Bangladesh. And I'm in America now. At first, this device used to work just fine but after 1-2 weeks it just automatically stopped working. Here's what it does
My computer: Alienware m11x R3
HDD: ADATA Superior SH-12 USB 3.0 1 TB External HDD
When I plug the device, it connects. The blue light keeps flashing which means its trying to read the files to the computer (as far as I know). After 15-20 minutes windows tells me that I need to format the disk to use it. I tried formatting it, when the format tab comes up, I clicked start format, after 15-20 minutes it says "windows cannot format your drive"
But I went to this computer repair shop, to check if the problem is with the cable or not. They plugged my cable in their computer and it read right away. Also they have used their own cable to verify it that the problem is not in the cable.
I have tried plugging the device on multiple computers and laptops, it had said that "you need to format this disk before using."
Please help me, my entire collection of documents, movies, family pictures and personal programs are in there. Thank you.