Solved Adata classic ch94 external HDD stop working

May 7, 2013 at 03:02:07
Specs: Windows 7
I had it for a long time and never unplugged it from my computer without safe remove. The thing is, a few days ago, its original cable broke (due to the odd angle the mini usb port is at) and it suddenly disconnected just as I was transferring some files from my computer.
At first, my computer wouldn't recognize it, it even asked me to format it once, but after a while, I managed to hold the cable still and finally had access to my files.
The cable is completely ruined now and I bough a new one, but when I plug it in, the led lights up, but the computer does not detect it and neither does the hard drive itself make any sound of functionality.
The only sound it makes is a faint repetitive tap-like sound, as if it does not manage to start up or something.
Please help me out, I have like 200 GB of files on there so formatting it won't be a good solution.

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#1
May 7, 2013 at 07:40:18
✔ Best Answer
The drive isn't getting enough power, use rear usb ports or try in another working system. U can remove the hard drive from the enclosure and connect it as internal hard drive.

You know the real meaning of peace only if you have been through the war.


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#2
May 7, 2013 at 07:42:19
The tapping sound is usually caused by a head crash. The read/write heads have crashed on to the surface of the magnetic platter. The noise you hear is the read/write heads which are jammed and they are trying to break free. Bad news I'm afraid as that kind of damage can't be fixed.

It was a bad idea to have the data on only one drive. You need to save your data on at least two drives to allow for drive failure.


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#3
May 7, 2013 at 08:32:44
Thank you for your answer.
I am aware that the read/write heads are mandatory to access the data on the hard disk, so if they crashed on the platter, does that mean the data is now unretrievable due to scratches/damage caused by the heads? The hard disk still has available warranty, however. So if the issue is unfixable, the best I will get is a new device, right?

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#4
May 7, 2013 at 10:35:03
U are not willing to try anything instead u already draw a conclusion that the HDD is bad. As i said before that noise can also be produced when the drive isn't getting enough power.

You know the real meaning of peace only if you have been through the war.


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#5
May 8, 2013 at 11:38:21
I did try plugging it in a rear usb port, and no results. Apparently, the problem was not the drive or the port, but the cable.
I got another usb cable for it today and tried it only just a half an hour ago and now it is working, so you were correct, kuwese.
Thanks a lot for your help.

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#6
September 12, 2013 at 19:32:53
Can I ask you where you bought your replacement cable? I've been looking all over but can't find a cable that's thin enough and has an angle. Thanx heeps

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