Acer laptop issue.

Acer Aspire 5002WMLi
October 21, 2008 at 23:52:55
Specs: XP, AMD Turion 1.6MHZ

I have an Acer 5002WMLi laptop.
I don't like it at all, but I am stuck with it.
Here is the scenario of what it is doing.
About 1 month ago, it started really getting hot on the bottom. It has always been this way, but unusually lately. The transformer was getting so hot, it almost burn you fingers when you went to move it. Also the laptop bottom got so hot, it needed to be on top of something when being used or it would start to kinda burn your legs. I noticed one night that it was blowing unusually hot air out of the fan area.
Now it is not working properly. It will not boot sometimes. Almost as if when I turn the power on, it does not show the screen at all and sometimes acts like it is not on at all, except the green light is on.
When I do get it to boot, it will go through the process, then lock up the screen in a lines fashion or columns of whole colors. If my log in screen is blue, the screen will be locked up in different shades columns of blue.
The laptop barely ever makes it through the windows xp load and when it does it is guarnateed to lock up after a couple of minutes of use. Sometimes I will need to keep rebooting it over and over again, just to get to where the XP loads.
Somehow I think the hot air fried my motherboard, processor or some internal part. It could be the video card. I have no idea. Does anyone on this site have any idea what is causing the laptop to die!


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October 22, 2008 at 04:55:57

Classic symptoms of overheating. Either the cooling fan isn't working properly or it's dust clogged. How long have you had this laptop? When's the last time you blew it out with compressed air? Is it still under warranty?

"If my answers frighten you then you should cease asking scary questions" - Jules Winnfield (Samuel L. Jackson) in Pulp Fiction

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October 22, 2008 at 11:33:06

"I noticed one night that it was blowing unusually hot air out of the fan area."

That's a good sign. It means that the fan is working and 'trying' to get rid of the hot air. That is if it's blowing at the normal speed.
My 'wild guess' might be that there is an option in the bios to slow down the CPU speed under load and it's not working.

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October 22, 2008 at 11:41:56

I have had the laptop about 3 years. It is not under warranty, if it was I would give it back, I don't like Acer and will never buy another laptop from them. It seems to have a steady stream of hot air coming out of it. I can't find the cpu slowdown or shutoff option in the bios, do any of you know where it is? i have been looking for this as a problem. Do you think the cpu is toasted?


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Related Solutions

October 22, 2008 at 19:00:45

If you don't see the slowdown option, I guess it doesn't have it.

CPUs are very tough. The odds are that the heat will damage something else in the laptop long before the CPU.

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October 22, 2008 at 20:39:32

if you are good with a screwdriver, i'd start by looking for a rectangular panel with a fan vent on one end, on the underbelly of the laptop. if you see something like this, take a screwdriver and pull it. if there is a lot of dust in everything, clean it out, preferably with compressed air, but DEF NOT A VACUUM. i repeat DO NOT USE A VACUUM.

if you dont see a cover like that then you could try blowing compressed air into the vents.

also if you are getting garbled screen output sometimes, your motherboard may already be on its way out.

i am really tired right now so i may be wrong on the above.
- Baloo

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