Solved Acer laptop DVD/CD player won't work

December 8, 2012 at 02:42:14
Specs: Windows 7, Intel(R) Core(TM)2 Duo 2.2GHz/ 4GB

Can't use the DVD/CD player in my Acer Laptop. (HL-DT-ST DVDRAM GT30N)
It used to work. When I check I'm told the device is working properly but it won't play, record or show filelist. It asks me to put a cd in but I already have.
I've tried using a cleaning CD and it whirrs but no result.

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December 8, 2012 at 03:39:56
✔ Best Answer

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December 8, 2012 at 05:21:28

Thanks for the speedy response Phil.
I ran Fix It and it said it had fixed some issues but there was still a problem it couldn't resolve. Still no joy with reading or writing.
Very handy to have this tool anyway, so many thanks for that.

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December 8, 2012 at 06:42:02

Have you tried other discs to rule out a bad disc as the problem?

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December 8, 2012 at 06:49:06

Yup! All of them.
Thanks for the suggestion anyway.

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