acer desktop new what would cause it to shut off except fan

November 15, 2014 at 06:07:05
Specs: Windows 7
acer aspire x desktop only 4 months old suddenly screen went no signal i noticed the power light was off but i could still hear something running I checked all my connections.
I do not know where to start as far as trouble shooting

message edited by askirk

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November 15, 2014 at 09:06:35
Sorry if it's a bit basic but at that age it might be best to invoke the warranty because anything you attempt could make it void.

Always pop back and let us know the outcome - thanks

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November 15, 2014 at 16:01:45
Agreed. Take it back to where you purchased it, their service center, or call their tech support. If they instruct you to do a test and everything goes south, it is not your fault and they are still covering you.
If it was out of warranty, I would say it sounds like a bad power supply.

You have to be a little bit crazy to keep you from going insane.

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November 15, 2014 at 16:33:19
Oh I agree as well. I am good to and did register the pc the day I got it now that their is a problem because of the date of manufacture and date sold their system auto says its no longer under warranty so I had to make copies of the actual receipt and fax it in so they can force it back under warranty and I cant send it in until they get back with me mean while im renting one because i work from home . I have never really been fond of acer. I had a sony all in one got it when they first released them I had it for 7 years hda vista on it never had a problem one with it not even a small problem would still have it if it had not been destroyed in a move
Thanks so much for your imput

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November 15, 2014 at 16:44:20
OK thanks for the feedback - hope they sort it for you.

message edited by Derek

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November 20, 2014 at 12:26:32
Thanks for all the great input acer finally sent for it i will let u know what it was when they contact me

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