Acer Aspire E 15 screen wont turn on

Aspire / E 15
June 7, 2015 at 09:32:39
Specs: Linux
My Acer Aspire E 15 is about 3-4 months old. The computer will turn on, but my screen is completely black. All my power lights are on, it tries to read dvds but unresponsive screen. Can anyone help me try to resolve this issue?

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#1
June 7, 2015 at 10:14:54
If you never ever see anything at all on the screen it is almost certainly a hardware fault. In which case return under warranty would be the best move because if you dabble about inside they will say it was your fault.

Laptops are not the easiest computers to work on internally.

Always pop back and let us know the outcome - thanks


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#2
June 7, 2015 at 10:43:02
It used to work fine, it stopped suddenly so I have no clue what could have happened to it, but thank you for your advice.

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#3
June 7, 2015 at 11:35:54
Yep, faults can suddenly come along.

Could be a screen fault, or the cable between the motherboard and screen bad where it hinges. The connectors at either end can work loose too. If you ever see anything flash up on the screen when you lower the lid down, then that is what the problem is about. However, sending it back would be the best option.

Always pop back and let us know the outcome - thanks


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