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Acc. Deleted Graphics Driver!

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Name: computer_clueless_27
Date: August 26, 2006 at 20:06:49 Pacific
OS: Windows XP Pro
CPU/Ram: 448MB RAM
Product: AWARD_
Comment:

Hey guys,

Not sure if I'm in the right forum, but here goes anyway. My computer's a mess right now. I somehow got hit with a spyware program (posing as an "ActiveX" install) which now lives in my computer. Also got hit with some very obnoxious anti-spyware programs (they're in "cahoots" I'm sure of it!) which I tried to delete, and at the same time think I accidentally deleted my Graphics Card Driver.

My graphics & icons on my screen is now X-LARGE and I feel like I'm living in the land of the giants. Tried heading to "Control Panel-Display" to change the resolution but this didn't work and gave me a msg saying "Out of Range", then flicked back to the X-Large size again. I've had this problem before, so I'm 99% sure I've deleted the driver by mistake. How do I avoid taking into the shop and find and install the driver I need?

---------------

My system specs are as follows (Hope this helps):

Operating System: Microsoft Windows XP Pro (5.1, Build 2600)
Language: English
System Manufacturer: AWARD_
System Model: AWRDACPI
Bios: Phoenix - AwardBIOS v6.00PG
Processor: AMD Sempron(tm), MMX, 3DNow, ~1.7GHz
Memory: 448MB RAM
Page File: 340 Used, 2043 Available
DirextX Version: DirectX 9.0c (4.09.0000.0904)

---------------

Any (speedy) advice would be greatly appreciated.

BTW, can anyone reccomend a good (free) program for removing spyware?




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Response Number 1
Name: jam
Date: August 26, 2006 at 20:45:24 Pacific
Reply:

Go to this site & download the 1st three programs on the "most popular" list:

http://www.filehippo.com/

When you install CCleaner, make sure to uncheck the box for the Yahoo toolbar. After you install Ad-Aware & Spybot, run the online updates. Once that's done, disable system restore, boot into safe mode, & run them all. Run CCleaner 1st, then the other 2 (either order). Once your system is clear, run Spybot again & immunize your system.


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Response Number 2
Name: jam
Date: August 26, 2006 at 20:46:26 Pacific
Reply:

BTW, you may have to reinstall your video drivers. What card do you have?


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Response Number 3
Name: computer_clueless_27
Date: August 26, 2006 at 21:46:49 Pacific
Reply:

Thanks for your help jam...really appreciate it!! Not quite sure what Video Card I'm running...as my nick suggests. Lol. How do I find that out?


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Response Number 4
Name: jam
Date: August 26, 2006 at 21:57:29 Pacific
Reply:

"How do I find that out?"

This this:

Start > Programs > Accessories > System Tools > System Information, then click the + next to Compnents, then click Display.

The 1st few lines should help determine what video you have....



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Response Number 5
Name: computer_clueless_27
Date: August 26, 2006 at 22:51:18 Pacific
Reply:

Hey jam,
Thanks, I'll do that. It's kinda hard to think clearly at the moment. Probably would've been able to figure it out, but as I said, not only is everything on my screen is HUGE, but I'm getting pop-ups from spyware and "anti-spyware" programs popping up every five seconds. It's doing my head in!!!

Anyway, doing what you said to do and currently downloading those programs, so I'll try and keep you up to date with my progress.

Cheers, D.C.


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Response Number 6
Name: computer_clueless_27
Date: August 26, 2006 at 23:26:30 Pacific
Reply:

Hey Jam,
I followed your instructions and theres nothing displayed under "Display". Is this bad? What does this mean?

Also, I've got an icon on my toolbar that keeps flashing from a Red Cross to a Blue Question mark. It also keeps on giving me a message every 5 minutes that my system is infected with spyware. This is really annoying. Do you know the name of this program? I thought I deleted all the anti-spyware programs last night, but this icon is there, still flashing. I'm starting to think to the "Spyware" program and the "Anti-Spyware" program are in cahoots because they both appeared on my computer at roughly the same time.

My computer is really messed up. Should I just save myself any further dramas and drop it into the shop tommorrow or do you think I can get through this, and fix it?...with your help of course ;)

Dallas.


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Response Number 7
Name: dosser
Date: August 27, 2006 at 01:19:29 Pacific
Reply:

HOUSECALL http://housecall.trendmicro.com:

or
http://safety.live.com/site/en-us/default.htm?s_cid=ToolbarScan

both run live thru browser....



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Response Number 8
Name: 1stepbeyond
Date: August 27, 2006 at 02:41:11 Pacific
Reply:

Hi
to find your graphics card run belarc advisor, this gives full info about your pc
when installed look under display info.

http://www.belarc.com/free_download.html

then find the drivers at the relevant manufacturers web site & reinstall.

regards


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