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A-8 envelope won't print

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Name: William Lockie (by blockie)
Date: December 23, 2008 at 08:47:41 Pacific
OS: WXP SP2
CPU/Ram: 3/2GB2
Product: Clone / CLONE
Comment:

I am using WordPerfect 8 to address and print envelopes. The page setup does not have an A-8 choice so I created one . I put the dimensions in for an A-8 and the correct orientation. Whenever I attempt to print this envelope the printer give me an error of "wrong paper size or type". I can print on 6.5X11 paper using the envelope A-8 selection. But when I attempt to print an actual A-8 envelope I get the same error msg.
How do I fix?

William Lockie



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Response Number 1
Name: OtheHill
Date: December 23, 2008 at 09:08:52 Pacific
Reply:

What is the error message? Are you using the custom envelope size to create the custom envelope? Or are you using custom paper size?


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Response Number 2
Name: Jennifer SUMN
Date: December 23, 2008 at 09:30:18 Pacific
Reply:

What's the make and model of printer? Is there a manual feed tray?

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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Response Number 3
Name: William Lockie (by blockie)
Date: December 23, 2008 at 11:44:11 Pacific
Reply:

The printer is a HP C4140 and the eroor msg says 'Wrong paper size or type. Correct and press "OK"'. The error msg appears on the printers display.

William Lockie


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Response Number 4
Name: OtheHill
Date: December 23, 2008 at 11:58:36 Pacific
Reply:

Look to see if you can create a custom ENVELOPE size, instead of custom paper size. The paper size may have been too small.

If that won't work you can probably use the template for the closest size envelope and adjust the text so it is where you need it. May take a couple of tries.


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Response Number 5
Name: William Lockie (by blockie)
Date: December 23, 2008 at 12:47:06 Pacific
Reply:

I did just that. I created a Custom envelope size using the dimensions I found on the web rather than the actual dimensions I got when I measured with a ruler. Difference was only about 1/8" but it worked.

William Lockie


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