You say "doesn't work".
When you right click the item with the yellow icon and select Uninstall does nothing happen at all, or do you mean doing so doesn't cure the problem when you then restart the computer?
By the way, if it asks whether you want to uninstall software when you do this say NO. The idea is to let it find new hardware (after restart) which then sets up the existing software again. This procedure is quite different to what you normally expect an uninstall to do.
When the micro sd is inserted and the mp3 plugged in, does the mp3 player show up as a drive?
Always pop back and let us know the outcome - thanks
message edited by Derek