Articles

7A BSOD (and other problems)

June 3, 2007 at 19:17:38
Specs: Windows XP Professional 6, Turion 64 /1.5 gigs

I have been having some serious problems with my Acer Aspire 5100 laptop. I got it in November and immediately removed the OEM and installed Windows XP Pro 64 bit. I had no problems with it for 3 months. Then I started getting the 7A blue screen of death (kernel inpage data error.) I did a memory diagnostic and found that the RAM had problems so I sent it into Acer to get fixed. I got the laptop back (Acer replaced the motherboard and fan) and installed XP 64 again. After about a week of use, the computer would start randomly rebooting and giving my computer a chkdsk upon start up. It would find several problems in files and sectors. After another week, I got the same blue screen of death. I tried replacing the RAM myself. No help. I tried reinstalling Windows.

So I have a few questions.

1. The most obvious: is this a hardware or software problem?
2. Does this sound like an incompatibility issue with XP 64?
3. Could this be a particularly nasty virus?
4. Bad hard drive?
5. I HAS A PROBLEMZ. HALP?

I've looked around the internets and all the answers have been very vague.


See More: 7A BSOD (and other problems)

Report •


#1
June 3, 2007 at 20:00:51

The fact that you had no problems running the x64 version of XP Pro for three months without problems right after removing the OEM copy of XP that came pre-loaded on the system indicates this might not be software oriented, or at least not likely OS or driver related.

The chkdsk could be an indication of a failing HDD so I'd suggest running a manufacturer's diagnostic test on it ASAP. Also, the fact that it is shutting down arbitrarily could be related to overheating especially since you've had to have the fan, motherboard & RAM all replaced within six months of procuring the notebook.

Your HDD maybe the next on that list & who knows what component is going to follow after that. Seriously, should this be the case you probably need to ask for a new notebook because these symptomps depict a lemon buy.


Report •
Related Solutions


Ask Question