3TB hard drive has only 700GB

huaienli December 14, 2012 at 11:04:58

Hi， OtheHill 。 I tried four of my docking stations. They all show the same capacity.

OtheHill December 14, 2012 at 12:18:47

Did you look at the drive while in Windows Disk Management to see if there are additional partitions or unallocated space in addition to the formatted 700GB?

huaienli December 14, 2012 at 13:42:32

Yes I looked at the drive in Windows Disk Management. It is 749.68GB.

XpUser4Real December 14, 2012 at 15:10:08

did your computer come with Windows 7 installed or did you upgrade from XP or Vista? Did you try slaving the 3TB drive? Some HELP in posting on Computing.net plus free progs and instructions 7 Golds

Fingers December 14, 2012 at 21:22:51

Since this appears to be a laptop, you could try purchasing an external hard drive case (one that it usable/certified on larger hard drives) and connect it directly via USB port and see what Disk Manager then shows. I believe that OtheHill is right when he says that your docking stations were never intended to be used with hard drives of that size so their firmware cannot handle the larger drive capacity. You can also check with the manufacturer of the docking stations and see if there is a way to update their firmware. You have to be a little bit crazy to keep you from going insane.

huaienli December 15, 2012 at 07:02:54

Hi， My DELL desktop came with win 7. I use USB docking stations. I tried my 2T hard drive. It worked fine on all my four docking stations. Only this 3T doesn't work. Thanks.

Fingers December 15, 2012 at 21:13:50

Since this drive is new, you should be contacting Seagate under warranty, or if it was just received, you could return it to newegg as defective for exchange. You have to be a little bit crazy to keep you from going insane.

huaienli December 17, 2012 at 19:39:05

They gave me an RMA. Thanks.

Fingers December 17, 2012 at 20:20:24

You are welcome. keep us up to date. You have to be a little bit crazy to keep you from going insane.

huaienli December 21, 2012 at 10:06:53

Hi, all, I just want to let you know that I installed the hard drive internally to my desktop. It worked fine now.It shows 2.7TB. Thanks.

Fingers December 21, 2012 at 10:10:34

Glad you got it sorted out. Same drive or new drive? You have to be a little bit crazy to keep you from going insane.

huaienli December 21, 2012 at 12:49:22

Hi, Fingers. It is the same one I originally purchased. Thanks.

OtheHill December 21, 2012 at 21:04:13

So, none of your docking stations support that hard drive capacity.

huaienli December 23, 2012 at 14:47:57

I guess so.