2 DVDRW Drives, same PC, different results

July 22, 2010 at 13:56:42
Specs: Windows XP

Sorry if this query appears more thjan once.

I have 2 DVDRW drives on my PC.

The LiteON drive (IDE) works perfectly but the Sony Optiarc AD5240S (SATA) will not format a DVDRW disk using InCD. It will read files created using the other drive using InCD but reports that all of them are Read-only and they cannot be erased individually.

To repeat: these 2 drives are on the same machine and are using the same software.

Why will the Sony not behave in the same way as the LiteOn please?

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July 22, 2010 at 17:08:45
Is InCD a program that came with the liteon drive? Is there any setting to set the sony as the burnable device?

I support the 'Everybody Draw Mohammed Day'. A religion doesn't deny my freedom.

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July 22, 2010 at 17:52:49
Nero may not be fully identifying the Sony drive. There is a link on their site to update their drive compatibility list.

BTW, I think that generally speaking the LiteON drives are better than Sony. I won't buy Sony optical drives.

My question to you is this. Why would you want to use InCD on both anyway. The only way InCD is practical to use is if you leave the disk in place.

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July 23, 2010 at 01:30:18
Thank you both for your replies which I will answer in one posting.

I recently bought a base unit which included the Sony already installed. I made sure the frimware was uo to date. The supplier provided a copy of Nero Essentials 7 which includes InCD packet writing. He assured me that it did NOT contain any coding specific to the Sony. I already have Nero 6 and that too will not work with the Sony as far as InCD is concerned.

Nero does burn to the Sony but the InCD (packet writing) facility will not. There is no Nero compatibility problem. The Nero site does not list devices it simply says that it is compatible should work with all (most?) modern drives.

I have thousands of jpeg files burned with InCD on about 20 DVDs and am constantly editing, overwriting, deleting and adding to them.

I agree that I could just abandon the Sony but it should work surely. I feel that there is something I am overlooking here which is preventing InCD from working on the Sony.

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July 23, 2010 at 05:50:21
The only thing I can think of is that InCD wants to default to one drive letter, which is a plus, IMO.

So you intend to use both at the same time? I never used InCD but used various versions of Roxio packet writers. The downside to packet writers is the time it takes to properly eject the disk if you need to use the drive for something else. If you over ride the default settings and eject without preparing the disk to be read you risk losing the data.

FYI, Drag to disk, which is Roxio's packet writer can work with write once disks. If changes to a file are made it just notes that the old version is no longer available. Of course it can't really erase the file on a CDR/DVDR but the effect is the same for lots less cash. That is why I never used InCD. I have used Nero burning rom.

The idea behind packet writers is to make a quick and easy backup of a file so you are protected. Perhaps you should rethink how you are using InCD.

BTW, I removed your identical post with no responses from the hardware forum.

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July 23, 2010 at 07:09:31
Thanks Othehill,

If InCD wants to default to one particular drive letter I would expect it to detect that there is no disk in the LiteOn. Instead it tries to format the disk in the Sony, aborts and then tells me to check whether the disk is compatible or damaged. It also has the correct drive letter and model number in the header. I can see the LED on the correct drive light up for a short time.

I have used InCD for 5 years without any problems so far.

I will have to make my brand new Sony redundant I suppose

A mystery but thanks anyway.

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July 23, 2010 at 07:23:31
Did you try going to the Nero site to check for the latest drive list? InCD is a different program than the other components in Nero so don't assume that because one works the others should too.

Could also be the brand of media or the speed settings. You can force the drive to run slower.

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July 23, 2010 at 07:51:37
I have asked Ahead for help on this one and will post their reply.

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July 23, 2010 at 17:58:44
The versions of Nero that I have only allow one brand of burner to be used. Nero was packaged with the cd and you can't select other models. But in normal Nero bought from a store you can select the device.

I support the 'Everybody Draw Mohammed Day'. A religion doesn't deny my freedom.

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July 24, 2010 at 00:40:40
You will see from the earlier posts that the Sony will not work with the version of Nero supplied with it but that the LiteOn does work. The supplier assured me that there was no special coding in the version of Nero supplied and I do actually see a choice of drive with it.

In another forum someone solved a similar problem by installing something called Uli SATA controller software. The Sony is a SATA drive as I mentioned but I know nothing about this controller. Is this relevant in my case? Comments please.

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July 27, 2010 at 08:40:01
As promised here is an update following my appeal to Nero for help on this problem.

Their response is disappointing and feeble in the extreme.

They asked for a blow by blow account of what I was trying to do (format a DVD-RW disc uisng InCD on my Sony drive ... the LiteOn dive works perfectly). They also asked me to send a file called NEROSUPPORT,cab which provided them with much private information extracted from my PC.

All they can say is that that the problem is either out of date firmware or the wrong manufacturer's disc!

Both of these things I eliminated long before I asked for their help.

I am not even sure whether they have read the data which I sent them as the response refers to a different case ID than expected.

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