2 day old MacBook

September 9, 2009 at 16:39:24
Specs: OS X Snow Leopard, 2.0GHz/2GB
My 2 day old MacBook was loading updates...But it froze, so I switched it off. When I switched it back on, it had loads of text in the background when it loads and then a message comes up saying it needs to be re-started...That's it. Nothing more! Help!?

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#1
September 9, 2009 at 17:25:33
It should still be under warranty if it came with one. I would take it back to where you bought it.

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#2
September 9, 2009 at 17:35:02
That is precisely what I'd do.

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#3
September 9, 2009 at 17:43:44
Yeah, of course it is still under warranty. It just seems like it's something I've caused and something I could fix? It's a hike to the store lol so I thought I'd see if I could fix it.

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#4
September 9, 2009 at 17:52:34
Problem is that it could be a hardware issue and not just a pooched upgrade...we don't know and you don't know. Too many places to look and too many possible fixes to take a chance with a brand new machine.

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