Solved Sims Complete Collection Sound Problems

Ultimate Windows 7 ultimate 64-bit
January 22, 2011 at 13:08:04
Specs: Windows 7 Ultimate 64bit, AMD Sempron 768mb RAM

I recently got my computer running again and the only problem I noticed was that my Sims Complete Collection has no sound, except for menu and loading music, it has worked perfectly before and I can't understand why it has stopped working. I have reinstalled it but the problem persisted. Any tips?



"There are two ways of doing this. My way, or the he's a dead motherf#$%*@ way. You pick." - The Boss, Conker's Bad Fur Day

See More: Sims Complete Collection Sound Problems

Report •

February 11, 2011 at 14:16:00
✔ Best Answer
Were you using the same operating system when you had the Sims Complete Collection installed previously ?

You must install the sound software correctly.

The only difference in the following is you do this if you don't see Programs and Features in Control Panel

Windows 7 only

If you DID install drivers that way, go to Control Panel - display as Small Icons or Large Icons (not Categories) - Programs and Features and Un-install the software you installed, reboot, DO NOT install drivers while booting.

See response 2:

You could try searching the Electronics Arts (the maker of the game's) web site.

I searched for: sound


Audio Troubleshooting

If some of the audio in the game seems to be missing (such as EVA voice announcements), this is likely due to improper speaker settings. If speaker settings are set to a surround-sound configuration, but there is NO surround-sound speaker system present, then some audio channels will not be heard during gameplay.

E.g. My Realtek sound adapter is set to simply stereo (2 speaker) output from the green jack by default in Vista. I can change that in Control Panel - Realtek something.
NOTE - that setting is independent of the number of speakers plugged in that the sound adapter has detected. E.g. you can have 5 speakers (two pairs and a subwoofer) plugged in and detected yet the sound output is still to one pair,
or, you can have just a pair of speakers plugged in and detected and have the sound output set to more than a pair.

Report •
Related Solutions

Ask Question