Solved Sims 3 Supernatural Expansion pack won't install at all

December 26, 2014 at 03:04:29
Specs: Windows 8

I bought Sims 3 Supernatural Expansion Pack for daughter for Christmas. She has been successfully playing Sims 3 base game for months. We tried to install expansion pack and it comes up with an error message saying it cannot detect an installed version of Sims 3 and then just stops. I have tried uninstalling and re-installing Sims 3 base game, but still when I went to install Supernatural it won't accept that Sims 3 base game is installed. InstallShield wizard starts but doesn't complete opening before the error message comes up.

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December 26, 2014 at 09:23:47
✔ Best Answer
Have you ever updated the base game? I believe you need to have the latest patch installed before you can install the expansion pack.

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