Sims 2 Crashing

Micro-star international / Ms-7211
March 8, 2009 at 12:17:04
Specs: Microsoft Windows XP Professional, 2.994 GHz / 1022 MB
Alright, cut me some slack here because I know absolutely nothing about computers.. This is the only info I know about my computer from doing the scan on this website:

Manufacturer: Micro-star international co., ltd
Model: Ms-7211
OS: Microsoft Windows XP Professional
CPU/Ram: 2.994 GHz / 1022 MB
Video Card: RADEON 9800 PRO
Sound Card: Envy24 Family Audio Controller WDM

I have been playing the sims 2 on this computer for years, and never had a problem. Recently however, little white dots starting showing up in the game, and then shortly after the screen would freak out, and go black. Ctrl+Alt+Del will not work, nothing works. I have to turn off my computer by the power button. Please help me.

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March 8, 2009 at 13:23:34
That's a sign that the video card is overheating. Open the case & blow the dust out of ALL the heatsinks. Do NOT use a vaccuum. Check the video card to make sure the fan spins freely & that it's not all dust clogged.

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March 8, 2009 at 22:08:17
Well I took the video card out, and overheated it was. I barely touched the fan, and a brownish plastic part, that used to be white, flew off the fan and it broke. So I actually went and bought a new one. I still have no idea how to install it so for now I'm stuck with no sims, and my laptop. Thank you for your help though, at least I figured out what my problem was, ha.

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