thast not exactly nice.... acturally i know very little about gaming. I am alot more knowledable in networking and general hardware. I often read other people's questions in gaming so that i can learn more. Sometimes though, there is something in gaming that i can respond to. Please respond after you have solved your problem to notify who helped you and what solved the problem. Both sides benefit when you do.

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Just thought it would be helpful since people come here asking advice not only on hat to buy, but from whom to buy it. Corn chips are no place for a mighty warrior!

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I bought a 300GB Maxtor drive and was supposed to get a $50 rebate with it. I bought it online with PayPal, but the rebate needed UPC and invoice pages, which I didn't have so it didn't give me a rebate. I threw in the invoice it sent me as well as all PayPal invoices, but I still got gypped. Stupid TigerDirect...

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As for the 300GB Maxtor hard drive deal. I bought the same thing. You have to wait for the hard drive to arrive and then take the upc off the box/paper that comes with it. As for the invoice use the Tiger Direct's packing slip. I starting to see why people can't get rebates, they are not following the directions. George Please respond after you have solved your problem to notify who helped you and what solved the problem. Both sides benefit when you do.

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If you read the article I linked, it's not about just not following the directions. They are finding any possible reason to deny the rebates. Corn chips are no place for a mighty warrior!

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Ok, maybe they are trying to decline every single rebate, they get more money that way. But, of all the things that I see, address not matching, people didn’t send the upc code, etc. they are covered in the terms of use of the rebate. How many of you people actually read it? It is important. I guess I am just lucky as I have never had a problem with tiger to date. I mean sometimes they send the wrong product, but I have always been able to get the correct one. Address must match. Well they don’t want to send it to another person and have the actual buyer complain. I had the wrong address once, had the item shipped to my college address, and wanted the rebate shipped to my home. Submitted the rebate with different addresses, read the terms of use, found that they had to match, called up the onrebate.com company the next day, (had already dropped it in the mail), told them the problem, was told the address would be corrected, and received the rebate a few weeks later. UPC wasn’t sent. If they don’t force customers to send proof of purchase and delivery of items, then they could have a whole bunch of rebate fraud. the consumer could buy the item, send in the rebate, then send the item back to the company for a full refund and still get the rebate. by forcing the UPC to be intact on the merchandise for return and forcing that the UPC is required for the rebate, they effectively stop the problem. Staples has this policy as well. Don’t see TOS until after you purchase? Well if you disagree then cancel the purchase. Most companies will allow you to cancel the purchase until the item is shipped. (I’ve ordered from tiget direct, found the same item at a best buy the next day for the same price, bought it then called up tiger and cancelled the order. ) or look the terms up before you buy. Here is the link for the terms of a pny flash drive. http://www.onrebate.com/OfferDetails.aspx?rebid=2140#termscontent all you have to do is locate the item you are thinking about purchasing, just enter the rebate code (which is located on the items rebate page that tiger gives you, and it will bring you right to the item. And I didn’t have to purchase it to read the terms. I didn’t even have to place an order. They are the same corporation. Well isn’t staples and StaplesEasyRebates the same corporation as well? Reason to so such as thing, is that they can split up expenses and profits and such for tax advantages, (among other things). The government has millions (or maybe billions) of dollars of unclaimed refunds each year, should we blame them for not giving us our money back? Or blame the person for not taking advantage of all the deductions that they can claim, due to not reading all the fine print? (yes I know there is a lot more fine print in the tax code then there is in a mail-in rebate form) I continue to believe that the fault is more due to human error by the purchaser then by the processing of the rebate centers. But sure, I have my rants about TigerDirect, I’ve switched over to NewEgg for most of my stuff. (cheaper shipping), but then I don’t tear the whole company down because of a few bad experiences either. I’ll look forward to this guy’s update on his rebate. But if you are still buying from them, then they must still be good. If this guy is ranting about their poor rebate department, when why still buy from them?? Put the money into another company. Ok, enough ranting, I’ve put in my two cents. George Please respond after you have solved your problem to notify who helped you and what solved the problem. Both sides benefit when you do.

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"I bought a monitor at the local TigerDirect store. At the checkout, they ask for your phone number. It came up on their system as my old address (we had moved). When I told the clerk that the address was old they said "It doesn't matter." But then when I sent in the rebate, it was denied because the address on the rebate didn't match that on the store receipt, even though the name was the same. There was no requirement on the rebate form about the address matching. The rebate TOS are on the onrebate.com site, which you don't see until AFTER you purchase the product." http://jerryfeil.com/ Are you seriously saying he didn't follow directions? "Well they don’t want to send it to another person and have the actual buyer complain." It would help if you don't tell them "it doesn't matter", and yet it matters. "called up the onrebate.com company the next day, (had already dropped it in the mail), told them the problem, was told the address would be corrected, and received the rebate a few weeks later..." The dude emailed them about it, and was told he should have read the requirements, which he didn't have until he purchased the product, and was already given misinformation. Had to call in person, mention the website he posted, and suddenly onrebate.com is interested in solving the case. You don't think they're trying to make this as painful as possible to make you give up and focus on important issues like real life? It's completely shady. "Well if you disagree then cancel the purchase." You may not receive all info necessary until your item ships. Most online vendors will make you pay for shipping back for a return. Corn chips are no place for a mighty warrior!

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Yeah, well when you do business with TigerDirect, be sure to check your credit card bill when it arrives, you might be surprised like I was to see Tiger Direct has charged you $100 more than you agreed to pay, and when you call them to sort it out, the completely blow you off. I set up a website detailing my experience with Tiger Direct - www.tigerdirectsucks.org - please feel free to stop by and post up your own complaints. The more places it's written, the more likely it'll discourage other people from doing business with these dishonest people.

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I ordered a Viewsonic Projector with a $70 Rebate from Tiger Direct.com. When the box arrived, the time limitation of the rebate differed from what they'd posted on their site three days prior, making my purchase inelegible. Rip Off artists. For a lousy $70 they lost a customer. Tell everyone you can to stay away from this company.

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Onrebate.com – ULTRA Products – Systemax- Global Computers – Power Up - CPU Tech Support and Tiger Direct.com are all the same company. They tell their employees when they get hired that they are completely separate company even though the employees get a check from the same company, same bank Wachovia – same Coach Que- aka Manager extension and most of these employees work under the SAME ROOF. How do I know? Cuz I use to work there until they drew the last draw today. Tiger Direct is a company that treats it’s employees like a number, I’m not sure if they got the idea from Bellsouth but they definitely need to improve the management in that company. I walked through 2 isles within the call center of nothing but buckets from the United States Postal Service of rebates submitted by customers only to know that 85% of those rebates submitted will be rejected. The secret to this company rejecting the rebates is by not allowing you to claim with a copy of a UPC and not allowing you to claim twice for either not sending it through the correct postal method which I personally was advised that any copies that come in that did not have these things should be denied, no questions asked. They also stopped the Rebate Guarantee program so that customer’s who submitted and were denied by Onrebate department could not claim it through Tiger. I was also a witness to many of the dirty deeds like treating employees like their own customer’s. Yeah I said it, and I told their Stupid ass HR lady who seems to follow everything by the book that she can take that book and shuv it up her ass. Anybody that works for that company that is not in front of a supervisor or monitored by QA (Which the QA department does not exist , it is just the supervisor’s and managers logging in the agents phone when they feel like it -) basically will tell you that 90% of the calls coming in are nothing but RMA request, exchanges and upset customer’s because of defective products or returns for refunds. I am not sure why so many defective products are returned to this company, I for one never bought anything because seeing how much RMA’s we created was scary. I also wanted to add that the security in that company sux too. Anybody can walk in and walk out easily simply by saying yeah, I work here. I did that for 2 months when I had lost my pass card to get in and would easily just follow employees in whom I never met before but simply saying, sure- I work here. Anyways, customer credit card information is shown to trainees whom are not yet hired by the company. Yeah, I actually trained along with the other twenty something people to work and practice on actual customer accounts. I saw credit card numbers, address, the 3 digit security #’s on the customer cards, and the exp date – with the billing info and all. I was expecting to have this information blocked out from people who did not pass the training classes but hey, that is the way they train and been training for the last couple of years. Any employee in that company can easily write down a credit card number with all the info I just stated and do dirty to a customer. Customers usually call in advising there have been fraudulent charges on their credit cards.. hmmmm hopefully it was not an employee but we can’t say that. We simply tell the customer to fight it with their bank – we don’t even look into it.. How sad is that? They had me doing customer service initially, and I noticed that the better you are at your job and the better you get, the more Work is given to you. Employees are rewarded not by thanks but by more work. s--- I was then sent over to work for Tech Support for ULTRA on the other side of the isle from where I was doing customer service. They decided now to implement a chat program where Tiger Direct customer’s can chat with employee Agents.. Guess who those Agents are??? They are ULTRA – Systemax –CPU Techs doing customer Service for tiger Direct…. Wow – Just look at their names on each that answer the chat then call ULTRA and confirm those employees work there – put 2 and 2 together and hello ??? There is your proof.I hated doing those chats and assisting customers on the phone – the customer quality was not good and when I complained they simply said if you can’t multitask then go somewhere else lol. What a bitch. You know, I asked the manager’s and the Supervisors of the floor 3 weeks in advance if I come in to work on Memorial Day if I would get paid the Hours I work + The Holiday.. I was looked in the eyes by all 3 High Authorities and was told yes… I even asked them in front of the other employees to make sure everyone on the isle heard the response and we were told yes we would get paid the hours we worked + the Holiday… well today the reason which lead me to write this upsetting letter for the entire world to read which may or may not make a difference to many people out there is the fact that I did not get paid those extra hours. You know what their excuse was? Well if you would have read your employee manual you would have seen that you would have had to be with the company X amount of days to qualify for the paid Holiday. OMG – After asking a bunch of times 3 weeks in advance and I am talking about Managers working their for over 5 + years !! if they were sure I would get paid and my answers were yes, I and my fellow co-workers came in worked those hours and then were rejected on this check for those hours because it was our fault?? WoW – I knew we treated the customer’s this way but treating the employees like this too was just too much. That was the reason I sent HR to hell and told my Higher Superiors they can shuv the warning (yes I got a verbal warning for complaining about this) to shuv it up their ***and suck my ***. Let it be known to the world, tiger direct has bad customer service, bad security with customer information, and pretend they are not other companies when in fact… they are. Whatever- Tiger Direct… Your Verbal Warning has been denied, have a good day and enjoy your new reputation. Formal Employee of, ULTRA Tech Support CPU Tech Support Systemax AOL Tech Support Tiger Direct Customer Service Agent

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