My comp shuts off when playing WoW

February 28, 2009 at 15:11:32
Specs: Windows Vista
This started probably about 2 weeks ago. I'll be playing WoW, in the middle of a raid, or just running around, and all of a sudden, my computer shuts off. It happens completely at random. Sometimes after 10 mins and sometimes after about 4 or 5 hours. I've searched all over the place for answers. I've reinstalled WoW, updated and reinstalled my drivers, and deleted unneeded files for more space, as well as closed out programs for more memory. I'm getting tired of this quickly and need some help.

System Specs:
Dell Inspiron 1525 (laptop)
Processor: Intel(R) Core(TM)2 Duo CPU T5800 @ 2.00GHz
RAM: 3 Gigs
System type: 32-bit
Video: Intel GM965 Express Chipset Family


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#1
February 28, 2009 at 15:59:44
You probably have a overheating issue going on with the laptop, thus causing the overheat protection in the laptop to shut the system off.

WinSimple Software


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#2
February 28, 2009 at 16:02:36
Sadly that isn't the issue. My comp stays cool when it shuts off.

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#3
March 1, 2009 at 10:00:52
"Sadly that isn't the issue. My comp stays cool when it shuts off"

Really? How about posting the temps to back that statement up?


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Related Solutions

#4
March 2, 2009 at 12:10:37
Agreed. I had the exact same problem with WoW. Upgraded my cooling system and I was good to go.

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#5
March 25, 2009 at 05:27:01
hi i am having same issue turn comp on starrt game and in 5-10mintues tower shuts down with no warning and no error message, i dont know how to check temps unfortunetly i have tried to download program but keeps denying as i have vista its a brand new computer just bought it 1/23/2009 played fine for 2 months with no issues until 4 nights ago, i keep go bakc and forth with gateway with no resolution, first tech told me to put my hand on tower to see if hot it wasnt but i am sure that doesnt mean anything,2 nd tech the next night told me to update video card driver which didnt work, last night a tech told me the computer video card couldnt handle game which is strange cuz it played 2 months with no issues at all and it over meets min requirements for game. i bought it specifically for this game :( my emachine with way less memory and a low grade vid card worked better that one never shut down, well today gateway telling me to system restore in which i did now i need to enter password to access computer when i never entered one to begin with, please anyone help i am starting to go mental over this i feel like i just threw 1000 in the trash :(

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#6
March 25, 2009 at 06:41:00
ok update i turned my computer on and put my window fan near the tower to blow air in on slow speed and it allowed me to play for awhile, could it be possible the fan burnt out since it did let me play 2 months with no problems and it it could be fan how can i check is there a way other than opening the case? i have no faith in gateway so if anyone here can give me suggestions i would very much appreciate, thanks

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#7
May 28, 2009 at 17:25:50
Sadly, I don't believe this is an overheating issue. I have a fairly new Gateway and since the May patch on Wow, I have had the same problem. I am not sure if it is a game issue or a Vista compatability issue. I played for the first 2 months I had the computer with no problems at all, and now it will shut itself completely off (only when playing wow) at random intervals. I have done a clean manufacturer reinstall, tried Gateway's newest recommended drivers, tried Nvidia and Realtek's newest drivers for the hardware. Nothing has corrected the problem. My temps have been normal when this happens. (31 c proc). Anyone have any suggestions. My only thought is that my power supply is going bad but I have seen A LOT of people with the exact same problem in forums on the net, so I wonder... and it never happens except when I am playing Wow...

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