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Graphics Issue w/ Sims 2 Expansions

Original Message
Name: Stardombound
Date: October 28, 2007 at 14:15:54 Pacific
Subject: Graphics Issue w/ Sims 2 Expansions
OS: Microsoft Windows XP Home
CPU/Ram: RAM 1022 MB
Model/Manufacturer: Dell Inc. / Dimension 470
Comment:
Ok. I recently installed the latest EP for The Sims 2, which is Bon Voyage. After playing for a while, I've noticed many graphical corruptions like parts of bodies disappearing, and objects going completely colorless and then the game will crash. I've uninstalled and reinstalled many times and it always happens. I have a RADEON x300/x550/x1050 series card. I tested DirectDraw (DD) and Direct 3D and all the tests fail, except for the first two in DD. My drivers are updated and I just do not know what to do. I've called EA for help and they don't know what to tell me. Any suggestions?

Below is my EAsyinfo:

Your System Results Game Requirements

Operating System Microsoft Windows XP Home Edition Service Pack 2 (Build 2600) Pass Windows XP/2000/98/ME

System Memory 1023.1 Pass 256.0

Processor Speed 2793.2 Pass 800 MHz

DirectX Version 9.0c Pass 9.0c

Display Device RADEON Radeon X300/X550/X1050 Series Unknown Compatibility

Display Memory 256.0 Pass 32.0

Display Driver 6.14.10.6727 Unknown Compatibility

Sound Device SoundMAX Digital Audio Pass

Sound Driver 5.12.01.4060 Unknown Compatibility

Thanks so much!


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Response Number 1
Name: jam
Date: October 28, 2007 at 14:31:23 Pacific
Subject: Graphics Issue w/ Sims 2 Expansions
Reply: (edit)
"I have a RADEON x300/x550/x1050 series card"

Well, which one is it?

http://support.dell.com/support/edo...


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Response Number 2
Name: atarileaf
Date: October 31, 2007 at 12:22:31 Pacific
Subject: Graphics Issue w/ Sims 2 Expansions
Reply: (edit)
The first thing may be to try the patch on the offical website. Download and install it and see if it helps.

Here's the link:

http://thesims2.ea.com/update/getpa...

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