Computing.Net - Diagnosing Video Card Problem

Subject: Diagnosing Video Card Problem

Original Message

Name: mongoloid
Date: June 9, 2007 at 18:23:32 Pacific
Subject: Diagnosing Video Card Problem
OS: XP Home SP2
CPU/Ram: AMD 3300/1.5 GB RAM
Model/Manufacturer: HP Pav a510n

Comment:

Just over one year after I bought an ATI Radeon x1300 AGP card, it stopped working. One day I shut down, the next day, no bios screen. I switched to the onboard card, but still no bios. I removed all components and then plugged each back in one by one to find out it was the ATI card - the onboard card seems to work when the ATI card is not plugged in.
The fan on the card is working, but I get a black screen with a constant yellow LED and the noise of constant high speed fan cooling, which normally only lasts for a split second at startup.
I use a 300W power supply although the card calls for 350W. BestBuy man said that was okay, but I shouldn't have listened to him.
I'm trying to figure out if it is the card (I don't have another computer to test it on) or the poor power supply. Does anyone have any ideas?
Thank you

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Response Number 1

Name: Sabertooth
Date: June 9, 2007 at 22:32:43 Pacific
Subject: Diagnosing Video Card Problem

Reply: (edit)

Send the card back (possibly to the manufacturer) for a warranty replacement - there should be some coverage left since the card is just over a year old.

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Response Number 2

Name: Dark Sky
Date: June 10, 2007 at 17:59:59 Pacific
Subject: Diagnosing Video Card Problem

Reply: (edit)

Call for warranty. At least you can get it fixed or replacement if possible.
Dip Electronic Eng
Dip Computing & IT
BSc Software Eng
Core2 Duo 6420
Gigabyte 965P-S3
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19" 5ms 4:3 Dell LCD

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Response Number 3

Name: Win 32
Date: June 11, 2007 at 14:47:00 Pacific
Subject: Diagnosing Video Card Problem

Reply: (edit)

i dont usually hear video card dying with out any notification. Did it overheat or something. Did you overclcok it or play game on it. That might have killed your card and i think the only way to get it back is through RMA.
My primary system specs:
Pentium 4 530J @ 3.15 GHz
Asus P5S800-VM
Kingston ddr 1 gb
Westren Digital WD800BB
ATi Radeon 9600 @ 390 Gpu, 250 Memory MHz
Windows Vista+Xp using Xp

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Response Number 4

Name: mongoloid
Date: June 13, 2007 at 00:15:24 Pacific
Subject: Diagnosing Video Card Problem

Reply: (edit)

ATI changed their warranty policy to a year didn't they? I'll check up on that.
I hadn't played anything on it for about a day. I don't overclock. I had been watching video for about 12 hours though.
It was strange. Everything was fine when I shut down. Then nothing at startup. I don't think it overheated...I'm not sure though. The fan on the card still works.
Thank you for the help.

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