Computer freezes during gaming

June 30, 2009 at 08:54:03
Specs: Windows XP & Vista, AMD 2G ram
Hi ,
I'm facing a problem right now with my computer , the problem is my computer freezes and stop responding when playing most wanted and also Devil may cry 4 knowing that i made the graphics maximum and then reduced it a little but the problem is the same after a while playing it stops knowing that i was playing carbon before even playing most wanted and the graphics in carbon i also set it to maximum and never face this problem.
here are the specs of my computer
processor : AMD Phenom(tm) II X3 710
model : family 16 model 4 level 2
frequency : 2600MHz
l1 cache : 128KB
l2 cache : 128KB
l3 cache : 512KB
[ 2.6GHz triple-core design 7.5MB total cache ]
Memory : 2GB ram bus 1066
graphics card : NIVIDIA Geforce 9500 GT 512 MB
mother board : Gigabyte MA770-UD3
HD : 640 GB 7200 rpm as i guess
O.S: XP service back 2 and also have vista .
Direct x version I'm having Dx9C
Power Supply Unit is Gamma 300 WATT
i have the latest graphics card driver 185.85 whql for 9 series
i hope someone can help me , and i hope that my details are useful .
I posted this problem before at April and still exists , but i tried some steps , I took my nividia card to a friend and it worked fine and freezing at all , and i took it to maintenance , the maintenance took it and tested it and found no problems , also I have been monitoring it's temperature its 45 in normal and when playing i adjust fan speed of my nivida using riva tuner to 100% and max temperature it can get is 60 to 65 .
please tell what can I do because I'm so desperate and upset , because i cannot solve this problem ,,, also here some snap shoots , some times the frozen state disappears a the graphics became like this photos
http://www.mexat.com/vb/attachment....
http://www.mexat.com/vb/attachment....
this above one is 90 rotated
http://www.mexat.com/vb/attachment....
plz Friends help

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#1
June 30, 2009 at 09:33:49
1. the 9500GT is not a good gaming card

2. you appear to be monitoring the GPU temp, but what about the CPU?

3. 'Gamma 300 WATT'? You don't see that as a problem? Only 300W? And probably inadequate amperage on the +12v rail. Never heard of Gamma before. Probably a cheap generic unit that sells for about $15.

Protect your hardware...get a decent name brand power supply. 500W will be more than enough but make sure you have the necessary amps on the +12v rail. Better to have a single +12v at 32A than two +12v rails at 18A each. Expect to pay more than $50.

Here's a good example:

http://www.newegg.com/Product/Produ...


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#2
June 30, 2009 at 12:03:27
First , I would to thank you Jam for helping me :) ,

1-well For 9500 Gt , I know that there is a better cards , but this one is not a very bad one don't you think .
2- My CPU temperature didn't pass 35 to 40 degrees so , I think its not a problem of over heating the processor ,
3-well I'm sorry about that gamma power supply it is actually
HEC - 300 VN - 2RX [high quality evolution commitment]
its specs are

-----------------------------------------------------------------------------------
AC input | AC 230 V - 50 HZ 4 A
-----------------------------------------------------------------------------------
DC output | +3.3 v | +5V | +12 V1 | +12 V2 | -12 V | +5 Vsb
-----------------------------------------------------------------------------------
Max A | 20 A | 12 A | 20 A | 20 A
-----------------------------------------------------------------| 0.3 A | 2A
Combined | 115 W | 252 W |
------------------------------------------------------------------------------------
total | 300 W
------------------------------------------------------------------------------------

I don't know if this one is a decent one or not but its integrated in gamma cases , and here some snap shots of my case and the power supply

http://www.mexat.com/vb/attachment....

http://www.mexat.com/vb/attachment....

http://www.mexat.com/vb/attachment....

and here is the site of my power supply unit

http://www.hec-group.com.tw/power_s...

so , Jam are you saying that my problem lies in power supply unit ? on a scale 1 to 10 , how much you are sure ?

and also tell me about my current power supply .,
really appreciate your help ^^


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#3
June 30, 2009 at 13:35:24
"this one is not a very bad one don't you think"

If you're happy with it, I guess that's all that matters. As for me, I would never buy a 9500GT...there are just too many better choices in the same price range.

"My CPU temperature didn't pass 35 to 40 degrees"

That's good. Assuming the temps readings are correct, that rules out CPU overheating as a possible cause.

"are you saying that my problem lies in power supply unit"

That would be my guess, especially after seeing the specs. There's definitely some creative math going on. They list the combined +3.3v & +5v = 115W & the combined +12v1 & +12v2 = 252W, which totals up to 367W, but they market it as a 300W PSU? Something's not right.

"on a scale 1 to 10 , how much you are sure ?"

I'd say 7.5. Do you have another PSU you can use to test my theory?


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Related Solutions

#4
June 30, 2009 at 14:31:13
"If you're happy with it, I guess that's all that matters. As for me, I would never buy a 9500GT...there are just too many better choices in the same price range."

Can you tell some of this choices :) Jam

"That's good. Assuming the temps readings are correct, that rules out CPU overheating as a possible cause."

well as you know my computer freezes so I only measure the CPU temperature when i restarts it . but aslo my room temperature does not pass 24 degree i think it is a good thing :) , so right now you are saying that CPU over heating is not the cause because it is not over heating .

"That would be my guess, especially after seeing the specs. There's definitely some creative math going on. They list the combined +3.3v & +5v = 115W & the combined +12v1 & +12v2 = 252W, which totals up to 367W, but they market it as a 300W PSU? Something's not right."

well I actually don't know :\ , but i agree with you that Something's not right.

"I'd say 7.5. Do you have another PSU you can use to test my theory?"

well , i have been searching my friends power supplies in order for me to test , but no use some of them has 450 HEC power supply , but they are kinda traveling :D , i cannot get in touch with them at the moment . I really need to test a higher power supply in order for me to make sure ! , well suppose that i couldn't get a higher power supply from my friends , shall i took the case and go to maintenance , knowing that i bought it 3 or 4 monthes ago , and it is still in warranty !


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#5
June 30, 2009 at 15:27:39
There are several versions of the 9500GT, most of them bad. Most use slow GDDR2 & some use a 64-bit memory interface rather than 128-bit...that makes the card even slower. If your 9500GT uses GDDR3/128-bit memory, it *should* perform OK. If you have either of the other two types, not so good.

I've been recommending the Radeon HD4670 as the best card for systems with a low wattage power supply. It's a decent performing gaming card with low power requirements. It's power consumption is so low that it doesn't require the 6-pin PCI-e connection that is standard for other gaming cards.

http://www.tomshardware.com/reviews...

You have a solid system. If it's still under warranty, talk to them about the problems you're having & mention that it was suggested that the low wattage power supply is the cause.


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#6
July 7, 2009 at 07:17:12
hello Jam , how are u ? well my card is DDR2 not 3 :\ , well actually i was going to buy this Radeon HD4670 , but I heard that nividia is better than ati so I bought this nividia , well yesterday I was going to buy a power supply 500 W also HEC or Giga byte Power supply , but I spoke to the maintenance and he said to me a lot of things like may be power supply problem or unstable power source , and sometimes is compatibility problem between Giga byte motherboards and Nivida cards , and may be difference in speeds , between the processor and the Nividai card , and he advised me to bring the case to check it . and when I returned home and decided to take the case tomorrow , i have noticed something , that I was always Downloading something during Playing games , but yesterday I didn't download any thing and Unplugged the network cable from network card and played for over than three hours and today I did the same and played most wanted and DMC alot with high resolution and intense graphics options , the PC didn't even stopped once , and the room temperature was 18 degree Celsius and the card max was 63 with fan 100% performance , Any Explanation Jam ? , I delayed taking the case to warranty Just to check what Shall I do ?,,, sorry for the delay :\

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#7
July 7, 2009 at 17:13:43
well Ignore my last reply , actually right now also after unplugging the network card the computer did freeze right now :( , i think it was a coincidence that I didn't hang yesterday . well I think I will Buy a power supply first and If not will take to maintenance :(

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#8
July 9, 2009 at 13:12:30
hey Friends , I bought a Power Supply 500 W HEC its coast was 70 $ I searched for antech and I only found 600 W not 500 and it's coast was too High :( , I don't Know If this Hec is great but here are the ratings

-----------------------------------------------------------------------------------
AC input | AC 100-240 V - 50 HZ 10 A
-----------------------------------------------------------------------------------
DC output | +3.3 v | +5V | +12 V1 | +12 V2 | -12 V | +5 Vsb
-----------------------------------------------------------------------------------
Max A | 24 A | 15A | 25A | 18 A
-----------------------------------------------------------------| 0.3 A | 2.5A
Combined | 120W | 444 W |
------------------------------------------------------------------------------------
total | 500 W
------------------------------------------------------------------------------------
I will test it and feed u back :) , Thanks all


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#9
July 9, 2009 at 18:53:39
well , guys After changing power supply to 500W My computer still Freezes but the duration become longer I guess or I don't know actually and also I noticed that My Card Temp during play didn't pass 60 Degree , any help ??????? , the problem still Exists :( , please help me , Any one :'(

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#10
July 14, 2009 at 07:41:08
any help I would appreciate it ????? :( , I Took my computer today to maintenance , and he said may be the problem is in the card and made me tried an ATI 4550 Card 512 MB DDR2 but I only tried it for an hour I guess ? and the computer didn't freeze !!!!! and he advised me to go the My Nividia card maintenance and take my case with me in order for me to show them the hang ?!! ,,, but some times my PC freezes after an hour or 1 and half or 2 or even may after 10 mins , does not have exact timing !! and i only tried this ATI for one hour ?, I'm really really depressed I don't Know what to do ?!!

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#11
July 15, 2009 at 14:13:35
well I tried one more Video card ( Giga byte nividia ge force 8400 GS 512 MB ) it's performance wasn't so good as my XFX Nividia 9500 GT but It worked fine for over 2 hours but , I noticed something that it's temp at start up is 56 degree celisus but after 2 hours playing it's degree was 75 and when I showed the max degree the card had was 82 Degree , this card has no fan it only have Heat sink . . so guys right now I tried 3 different cards ,
1- XFX GE Force 9500 GT 512 MB DDR2 which causes the PC to Freeze and the freezeing appears faster during the download .
2-ATI 4550 512 MB DDR2 and I tried it for 1 and half hour or less as I guess . and the copmuter didn't freeze
3- Giga byte nividia ge force 8400 GS 512 MB, for 2 hours and it didn't freeze !!!!

well friends , is it competability problem between my nividia and my system ? or it is a Card Problem !!!!!! , please please please help :(


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