Can't play Steam games online

September 24, 2007 at 15:55:16
Specs: Windows XP SP2, Pentium 4 (3.4 GHz w/ HT)

This is a problem that has plagued me for quite a while, and it occurs on two computers (with different OS's) so I assume it's not a hardware problem. Anyways, whenever I try to join any Steam game online (CS:S, TF2 beta, etc.) I simply can't connect to any servers. When I very first open up the "Find Servers" window, it seems to display about 60-70 (this is in the TF2 beta), which seems pretty good. However, when I try to join any server, it will...
A.) be "parsing game info" for a few minutes, until it tells me that it can't connect
B.) tell me that the server is unavailable
C.) be "connecting to game" forever
D.) once in a blue moon, actually connect to a server, and play perfectly with ~60 ping until I disconnect.


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September 28, 2007 at 08:06:42

Are you behind a firewall? Did you turn off the winblows firewall?

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September 28, 2007 at 21:22:25

Yeah, turned it off. I've got no other anti-virus stuff running.

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October 3, 2007 at 17:39:25

I have the same problem.
I Get stuck most of the time parsing (lucky enough to have been able to play 3 hours total). Maybe its a router or modem issue? Do you have a Cg814WG Netgear modem?

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Related Solutions

October 4, 2007 at 13:17:34

Yes I do, as a matter of fact...

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October 4, 2007 at 20:47:58

I have the same modem and I'm pretty sure I know what the problem is. Comcast installs into the modem a built in firewall that does god knows what. There is no way around it and unless they do a firmware update there is little you can do. You could try port forwarding (you need to open up 27000 - 27050 and 120 (I'd do udp and tcp anyways)). This might help a little bit.
In the end though...the best thing to do is either hope tf2 or comcast does some kind of update to solve the problem..or get a new modem/router...

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October 5, 2007 at 18:06:07

Ah, I was hoping that wasn't the case. Thanks a lot, though. This was bugging me for quite a while.

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November 17, 2007 at 15:28:29

There is a fix. This is definitely caused by the router. But, there's a sneaky extra user you can log in as that will give you extra options. Log in as superuser with the password: password and you will see new options. Click on Services, then uncheck Firewall Features and finally reboot the router. I wouldn't recommend this as a permanent solution as this is opening yourself up to attack but as long as your computers have some sort of firewall running on the OS, you should be ok from most attacks. Again, try to get your ISP to get you a different router but in the meantime, this is your fix :)

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