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Black screen and restart some times

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Original Message
Name: troubledsystem
Date: October 17, 2005 at 21:34:45 Pacific
Subject: Black screen and restart some times
OS: Windows XP Home edt sp2
CPU/Ram: amd 1.1g / 768ram
Comment:

OK I have been trying to play World of Warcraft and been running into a problem. At different times in the game my screen will go black and I will have to restart my system or some time my system will automatically restart. I am running AMD duron, mmx, 3D now 1.1 GH and 768 ram with a radeon 9200 graphic card with 128MB on it. I also have the latest version of DirectX 9.0C. My monter is a flat screen. Any help would be great I have played with different refresh rates and it dose not seem to make a difference. Could it be a driver problem?


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Response Number 1
Name: Custom Built
Date: October 17, 2005 at 22:54:17 Pacific
Reply: (edit)

Download and install the following files.

http://www.fileplanet.com/150253/150000/fileinfo/World-of-Warcraft-Patch-v1.8.0-


http://www.fileplanet.com/84407/80000/fileinfo/ATI-CATALYST-v5.10-Drivers-[WinXP/2000]

Also download the latest chipset drivers for your motherboard. Are you running VIA?

When was the last time you opened up your tower and blew out the dust?

Have the lambs stopped crying Clarice?


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Response Number 2
Name: troubledsystem
Date: October 18, 2005 at 19:08:37 Pacific
Reply: (edit)

Thanks for the ideas on where to look I will download them files. And I just had my system open up my tower and clean it out regularly.


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Response Number 3
Name: troubledsystem
Date: October 18, 2005 at 20:20:18 Pacific
Reply: (edit)

What is VIA ??


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Response Number 4
Name: troubledsystem
Date: October 18, 2005 at 22:23:16 Pacific
Reply: (edit)

I have a MK35N Shuttle board. running BIOS v6.PG is this the latest version for this board.


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Response Number 5
Name: Custom Built
Date: October 19, 2005 at 13:48:34 Pacific
Reply: (edit)

VIA is the maker of your chipset on your motherboard. Download the drivers from the link below. When there, scroll to the bottom of the page and click the link that says 4 in 1 drivers (in bold letteres).


http://www.viaarena.com/default.aspx?PageID=420&OSID=1&CatID=1070

Have the lambs stopped crying Clarice?


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Response Number 6
Name: troubledsystem
Date: October 22, 2005 at 19:10:00 Pacific
Reply: (edit)

Well Custom I did every thing that you had suggested and I still have probelms. Where would I start if it is a hardware problem which I don't think it is since it is not a constant problem. Any more Ideas will be great.


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Response Number 7
Name: Custom Built
Date: October 23, 2005 at 08:46:57 Pacific
Reply: (edit)

If it were hardware i would start with the power supply.

Also use windows update and see if there are monitor drivers in the driver section.

Have the lambs stopped crying Clarice?


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Response Number 8
Name: troubledsystem
Date: October 25, 2005 at 20:48:41 Pacific
Reply: (edit)

Well I was doing some hunting and found the problem, but I dont know how to fix it.
This is the error created when my screen goes black and system restarts.
Any Ideas on how to fix.
Event Type: Error
Event Source: ati2mtag
Event Category: CPLIB
Event ID: 52225
Date: 10/25/2005
Time: 10:19:19 PM
User: N/A
Computer: DALE
Description:
CPLIB :: Open Session - Failed to load the library
Data:
0000: 00 00 00 00 01 00 5a 00 ......Z.
0008: 33 00 00 00 01 cc 00 c0 3....Ì.À
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........


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