Dear gurus, I hope this is the right forum: My friend said she couldn't print my message on her HP F380 printer/scanner.using Vista Home. After checking the usual things like the printer had ink the usb cable was connected, all seemed well. I tried to print a simple 'hello world' message , using MSword, then open office even notepad. I went to My PC => printers => add printers to see what was listed. I saw the HP F380 was an installed printer and then I saw she had a queue of 137 error messages sending docs to the printer . I thought maybe the F380 installation has been corrupted and she gave me the HP F380 installation disk. It was here I saw that the disk was for WinXP and not Vista. Q1 Is there a patch to be able to use the XP installation disk with Vista? ) I'm sure a lot of people upgrading from win Xp to Vista didn't chuck their printers in the rubbish bin.) Q2. If Q1 has no answer, where can I find an installation setup disk ( bare bones would be fine) for the HP F380. Her computer is not on a network and connects directly to the internet from her home with and ADSL speed of about 3Mb with a favorable wind. I say the speed thingie because the ADSL connection is fast and she can easily download a large file in the hundreds of Megs in a short time. If there is no easy solution, thanks anyway for taking the time to read the problem. Bye Fred

You can get/download the Vista drivers at HP: http://h10025.www1.hp.com/ewfrf/wc/...

Dear Pappy, Thanks for the URL. Installed and printing all is well again, Bye Fred

You're welcome.