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Stall on FAX installation
Name: Fred Roven Date: November 29, 2008 at 11:18:07 Pacific OS: OS Name Microsoft® CPU/Ram: System Manufacturer Product: System Type X86-base
Comment:
I have spent hours myself and with all sorts of HP support. I have not been able to install fax driver for HP Officejet 6310 All-in-one. Have uninstalled in every possible manner including manual uninstall of registry items. Is there a way to work with FAX driver only so it is not necessary to uninstall and re-install when trying to isolate the issue? I have seen many posts but has anyone found a suceesful solution? All other printer items work from PC. FAX works fine from device. Thanks
Name: Fred Roven Date: November 30, 2008 at 10:55:05 Pacific
Reply:
One additinal thought, one HP person said not to do a level 4 uninstall. Next person said to do all 4. At that point printer did not connect at all. After manual uninstall and refreshing ports was able to re-install prinnter software ut still no fax from PC.
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