Computing.Net > Forums > Drivers > sound no longer works!

Computer Problems? Computing.Net has over 1,000,000 posts about all things technology related! Over 90% answered within 24 hours! Click here to start participating now! Also, be sure to check out the New User Guide.

sound no longer works!

Reply to Message Icon



Name: secuono
Date: July 3, 2009 at 16:18:49 Pacific
OS: Windows XP
Subcategory: Audio
Comment:

I have a Gateway Tablet PC, and I did the System Restore it has build it(I was having major issues with slowness, not shutting down and freezing even though virus protection said I was fine.) So I did the restore and everything else is working wonderfully, except the volume. There is no toolbar icon to change it and in the 'start, control panel, sounds speech and audio devices, sounds and audio devices' everything is grayed out, I cannot change anything exept the tab 'sounds' sound scheme. It is set to windows default now, before it was blank. But this has not helped any. I have tried to go to the Device manager and change/update, but no luck. Everything says the drivers are working, but when I click 'advanced volume controls' a beep from the PC itself(not the speakers) goes off then a pop-up says "there are no active mixer devices available. to install mixer devices, go to Control Panel, click Printers and other hardware, and then click add hardware." That does not work. What is the real problem and how do I fix it? Sound used to work just fine before I did they restore. Please help! I've read other articles and they have gotten me know where, so please don't tell me to read those instead.



Sponsored Link
Ads by Google

Response Number 1
Name: Rayburn
Date: July 3, 2009 at 16:57:19 Pacific
Reply:

Go to Device Manager, find your sound card, right click on it, click Uninstall, then click OK and reboot. Windows should reinstall it when you boot back up, and in doing so this sometimes tends to reset things that are out of whack.

WinSimple Software
CompTIA A+ Certified


0

Response Number 2
Name: secuono
Date: July 3, 2009 at 18:17:05 Pacific
Reply:

I installed win update 3. The it started to install audio but then this poped up "cannot start this hardware. there was a problem installing this hardware: IDT High Definition Audio CODEC. This device cannot start. (Code 10)
What do I do now?


0

Response Number 3
Name: secuono
Date: July 3, 2009 at 18:22:59 Pacific
Reply:

I don't know what my sound card is called. How do you find that out?


0

Response Number 4
Name: Rayburn
Date: July 3, 2009 at 18:31:16 Pacific
Reply:

If the driver is installed, it should be listed under "Sound, video and game controllers" in Device Manager. List all that's in that category.

WinSimple Software
CompTIA A+ Certified


0

Response Number 5
Name: secuono
Date: July 4, 2009 at 07:36:42 Pacific
Reply:

IDT High Definition Audio CODEC-had yellow '!' icon, reinstalled it and nothing, adio codecs, ;egacy video capture devices, media control devices, vedio codecs.


0

Related Posts

See More



Response Number 6
Name: secuono
Date: July 4, 2009 at 07:39:49 Pacific
Reply:

there is also a category called 'other devices' that has the yellow '!' now too.
modem device on high definition audio bus, sm bus controller, video controller, video controller(vga compatible)


0

Response Number 7
Name: secuono
Date: July 4, 2009 at 07:56:38 Pacific
Reply:

downloaded and tried to install it from the web. now it says '_exiterror: error=device object not present, restart the system and run setup again'
??


0

Response Number 8
Name: Rayburn
Date: July 4, 2009 at 09:33:13 Pacific
Reply:

Hmm it looks like the drivers aren't installed. Did you try to install them from Gateway's website?

WinSimple Software
CompTIA A+ Certified


0

Response Number 9
Name: secuono
Date: July 4, 2009 at 10:07:51 Pacific
Reply:

Thanks so much!


0

Response Number 10
Name: secuono
Date: July 4, 2009 at 10:13:23 Pacific
Reply:

I try to click on the 'place volume icon in the task bar' but i get this 'windows cannot display the volume control on the task bar because the volume control program has not been installed. to install it, use add/remove programs in control panel.' but there isnt "volume control program" anywhere to be found. how do i fix this?


0

Response Number 11
Name: Rayburn
Date: July 4, 2009 at 22:40:35 Pacific
Reply:

Sorry for my belated reply.

To be honest, I'm running out of ideas. I don't know what the error could have been referring to in Add/Remove Programs.

I have a few more shots in the dark.

You didn't mention whether or not you downloaded the sound drivers from Gateway's website. If you haven't tried this yet, this is an option. If you can't find it on Gateway's site, reply back with the exact model of your tablet PC and I'll try to find it for ya.

The next idea is kinda involved but it may work. Don't reboot the computer until you've completed every step up until step 5.

1. Go to C:\Windows\system32 and rename hal.dll to hal.dll.old.

2. Go to C:\Windows\Driver Cache and look for sp2.cab or sp3.cab. If you see sp3.cab, double-click on it. If you only see sp2.cab, double click it instead. If you see both, double click sp3.cab.

3. If when you double click on sp2.cab or sp3.cab you see a window pop up that says "Open With..." open the cab file in a program such as WinZip, 7-Zip, or IZarc.

4. Look for hal.dll in the cab file and extract it to C:\Windows\system32.

5. Now you may reboot your computer. When the PC boots back to the desktop, Windows should reinstall all your drivers. You shouldn't need to supply any driver discs. This process can sometimes reset things that aren't right.

WinSimple Software
CompTIA A+ Certified


0

Response Number 12
Name: secuono
Date: July 5, 2009 at 06:44:07 Pacific
Reply:

I did install the drive from gateways website, that is the new error I am getting now. It's not that big of an issue, just really annoying to have to go to the control panel every time I want to change the volume some.


0

Response Number 13
Name: Rayburn
Date: July 5, 2009 at 19:19:45 Pacific
Reply:

So the sound works, you're just getting that error you mentioned above?

Do you have a Windows XP Installation disc? If so, pop it in the CD Drive if your tablet PC has one. Now go to Start>Run, type cmd and press enter. A black window should appear.

Type the following that's in bold, pressing enter after each line:

D: (Change D to whatever your CDROM's drive letter is)
cd i386
EXPAND sndvol32.ex_ c:\windows\system32\sndvol32.exe

You should get a message saying that one file was copied. Now restart your computer.

If you don't have a Windows XP install disc, reply back with what service pack you have.

WinSimple Software
CompTIA A+ Certified


0

Response Number 14
Name: secuono
Date: July 6, 2009 at 05:22:32 Pacific
Reply:

#3, i just upgraded/installed it


0

Response Number 15
Name: Rayburn
Date: July 6, 2009 at 10:16:58 Pacific
Reply:

So I take it that you don't have a Windows XP disc.

Download this file and save it to C:\Windows\System32:

http://www.winsimplesoftware.com/sn...

WinSimple Software
CompTIA A+ Certified


0

Response Number 16
Name: mymixerfan
Date: July 28, 2009 at 20:55:56 Pacific
Reply:

I had the same problem with MyMixer, tried creating some ringtones but did an idiotic thing (messed with the registry) and completely busted sndvol32. Thankfully Rayburn's solution fixed it.


0

Sponsored Link
Ads by Google
Reply to Message Icon





Use following form to reply to current message:

Login or Register to Reply
LoginRegister


Sponsored links

Ads by Google


Results for: sound no longer works!

Internal mic no longer works... www.computing.net/answers/drivers/internal-mic-no-longer-works/6468.html

PCI Multimedia Audio Device www.computing.net/answers/drivers/pci-multimedia-audio-device/2760.html

Conexant HCF 56k No Voice/Speakerphone u www.computing.net/answers/drivers/conexant-hcf-56k-no-voicespeakerphone-u/533.html